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Audi Riverside - Service Center

Riverside, CA

4.9
1,173 Reviews

1,173 Reviews of Audi Riverside - Service Center

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December 31, 2015

Exeltent service javier juarez it a true profecional Javier juarez it a true profecional thanks javier he greet me. At the door before i got out of my car he ofer me water and coffe grate experience More

by Daniel perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
Jan 04, 2016 -

Audi Riverside responded

Thanks for the great rating, Daniel! It's wonderful to hear that Javier was so accommodating to you during your latest service visit. We hope to see you again for your future automotive needs! Please be sure to check us out on Facebook and Twitter for savings and updates. Regards, Walter's Audi

December 29, 2015

Great Customer Service, they always treat me like family Every time I step foot into Walter Audi, I get treated like family. They have helped me with my A8, with best customer service and superior profession More

by Mr Nunez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Juarez, Ron Frasier
Dec 31, 2015 -

Audi Riverside responded

Hello Mr. Nunez! Thanks for the great feedback. We're so glad that Javier and Ron have always extended such great service to you, and made sure that you car is kept in great shape. It's wonderful to know that you feel so welcome and accommodated at our dealership! We hope to see you again soon. Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Audi

December 28, 2015

Honest, excellent repair service. I have been coming for over 8 years to have my cars ( A4 & TT) serviced. I always deal with Stacy Samuel and I have never felt disappointed. I think i More

by great service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 31, 2015 -

Audi Riverside responded

We're so glad to hear that Stacy continues to make sure that your service visits are so excellent! It's wonderful to know that she makes you feel at ease, and instills nothing but confidence in the work that is performed on your vehicles. We appreciate your loyalty, and look forward to seeing you again soon! Please be sure to check us out on Facebook and Twitter for savings and updates. Regards, Walter's Audi

December 26, 2015

Excellent customer service Took my 2013 a4 for service and Alex Ortiz and stacy Samuel helped us greatly. Always great service. They took the time to explain everything and serv More

by Alpala77
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alex Ortiz
Dec 28, 2015 -

Audi Riverside responded

Thanks for letting us know how your service visit went, Alpala77! It's wonderful to hear that Alex and Stacy took such great care of your car, and that they were able to get it back to you so quickly. We hope to see you again for your next service visit! Please be sure to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Audi

December 25, 2015

Great Service Took my 2014 Audi R8 to get serviced, great customer service from Alex Ortiz at Audi. He helped me with everything from methods of taking care of my c More

by Marco Archer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Dec 28, 2015 -

Audi Riverside responded

Thanks for the great recommendation, Marco! We're so glad that your service visit went so smoothly, and that Alex went above and beyond to make sure that you were well informed, and well accommodated while your car was being worked on. We look forward to seeing you again for any of your future automotive needs! Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Audi

December 21, 2015

great experience ! I set up my service appoinment online and Mycal gave a prompt response, Walters provided great service and took care of my Audi, I bought my first Au More

by Zoso72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mycall Heffner, Ron Frasier
Dec 22, 2015 -

Audi Riverside responded

Hello Zoso72! Thanks for leaving such a great rating. We're so pleased to hear that Mycall and the whole team were able to make sure that your service experience was top notch from start to finish. We hope to see you again for your next service visit! Remember to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Audi

December 19, 2015

Great experience as always Been having my Audi serviced at Walters for the past nine years. Always requested Stacy Samuel as my go to. She always brings a smile to my face with More

by Audifan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 22, 2015 -

Audi Riverside responded

It's so great to hear that you've had such wonderful experiences with Stacey, Audifan! We are glad that her knowledge and expertise have proven so vital to ensuring that your service visits are nothing short of excellent. We appreciate your kind review, and we hope to see you again for your next service visit! Don't forget to check us out on Facebook and Twitter for savings and updates. Regards, Walter's Audi

December 17, 2015

Service to my vehicle. I was provided excellent service for my Audi on December 16, 2015. Alex Ortiz was my service person and provided excellent feedback to me while my ca More

by audicar,777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Dec 21, 2015 -

Audi Riverside responded

hello, audicar,777! Thank you for taking the time to share your review. It's great to hear that Alex extended such excellent service to you, and that you were kept in the know on the status of your vehicle throughout the whole process. We hope to see you again for your next service visit! Don't forget to check us out on Facebook and Twitter for savings and updates. Regards, Walter's Audi

December 16, 2015

Timely and Efficient Service My assigned Service Adviser Ron Frazier helped me out by managing the 35k Service for my 2013 A8L. The aside from the timely and efficient service he More

by Coffeetea4$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ron Frasier
Dec 17, 2015 -

Audi Riverside responded

Thank you for sharing your experience with us, Coffeetea4$. We're happy to hear that Ron was so diligent to stick to your quoted time frame, and that he was sure to keep you well informed throughout the service of your vehicle. We look forward to seeing you again in the future! Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Audi

December 14, 2015

Great service from a personable yet professional service rep We recently had to have our new Q7 serviced. We have worked with Stacy Samuel for many years and were pleased to have her as our service rep on this o More

by 2015Q7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 16, 2015 -

Audi Riverside responded

Thanks for sharing your great feedback on your experiences with Stacy! It's so wonderful to hear that she continues to offer top notch service to you, and that you feel confident that your Q7 is in great hands whenever you bring it in. We appreciate your loyalty and your recommendation! Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Audi

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