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Audi Riverside - Service Center

Riverside, CA

4.9
1,173 Reviews

1,173 Reviews of Audi Riverside - Service Center

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January 11, 2016

service department Ron Frasiers service was great. They washed my car and the cashier was awesome They got me right in and having the rental car available is a great More

by cotlr
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Frasier
Jan 12, 2016 -

Audi Riverside responded

Thanks for taking the time to share your review, cotlr! It's wonderful to hear that Ron was able to ensure that your service experience went smoothly, and was pleasant for you from start to finish. We hope to see you again for your next service visit! Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Audi

January 11, 2016

As servicing your car goes, very pleasant bunch of people! I brought my '16 A4 in for it's first service at 6,200 miles (love to drive) in January. I was initially greeted by Stacy who did the walk around of More

by marchman1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ron Frasier
Jan 13, 2016 -

Audi Riverside responded

Hello Marchman1963! Thanks for the great feedback. It's wonderful to hear that you had such a pleasant service experience with Stacy and Ron! We're so glad that you felt well accommodated, and like your car was in great hands with us. We appreciate your business and look forward to seeing you again for your next service visit! Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Audi

January 09, 2016

OVERALL EXCELLENT DEALER !! Have always had excellent and friendly service at Walter's and wouldn't think to go anywhere else. Stacy is always a friendly face to see when I ta More

by MG909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2016 -

Audi Riverside responded

Hello MG909! Thanks for the 5 star rating. We are so glad to hear that you continue to have such excellent service experiences with Stacy and the rest of the team. It's wonderful to know that she takes great care of your A4, and that she makes you feel at ease on each visit. We look forward to seeing you again for your next service visit! Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Audi

January 05, 2016

Timely and Efficient Ron Frasier and Stacy Samuel did more than what I expected on my 2011 A3 and kept me updated on the progress. They even indicated that if the work wil More

by VA1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Frasier
Jan 07, 2016 -

Audi Riverside responded

Hello VA1969! Thanks for the great rating. It's wonderful to hear that Ron and Stacy went above and beyond to ensure that your service experience was nothing short of excellent. We're glad they kept you well informed, and made sure you were accommodated while your car was being serviced. We appreciate your business, and hope to see you again for your next service visit! Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Audi

January 05, 2016

25k mile service Ron Frazier my service advisor was awesome and took care of me and got me out on time! Javier Juarez was also very helpful as well. More

by peterminsookim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Juarez, Ron Frasier
Jan 07, 2016 -

Audi Riverside responded

Hello peterminsookim! Thanks for the great rating. We're happy to hear that Ron and Javier were so helpful and accommodating to you during your latest service experience. We hope to see you again soon! Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Audi

January 02, 2016

Excellent in every way. Stacy was wonderful. Professional service exceeded my expectations. I definitely would recommend this dealership. If you live out of the area it is w More

by Debra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 04, 2016 -

Audi Riverside responded

Hello Debra! Thanks for the great rating. It's wonderful to hear that Stacy has extended such fantastic service to you, and made sure to exceed your service expectations. We appreciate your recommendation, and hope to see you again in the future! Please be sure to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Audi

January 02, 2016

Couldn't be easier. Took my a5 for its first service and it was a great experience. Stacy Samuel could not have been more helpful. A couple of signatures and I was in and More

by Eddie5891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 04, 2016 -

Audi Riverside responded

We're glad to hear that Stacy took such great care of you and your A5, Eddie! It's wonderful to know that she was able to make it a quick and convenient visit for you. Please let us know if we can be of any further assistance, and don't forget to check us out on Twitter and Facebook for savings and updates! Regards, Walter's Audi

January 01, 2016

Great Service! Ron and Stacy are always very pleasant in greeting customers. Even at 7am, they are energetic and have a great attitude! They have a great deal of More

by ionbeam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ron Frasier
Jan 04, 2016 -

Audi Riverside responded

Thanks for the great rating, ionbeam! We're happy to hear that Stacy and Ron have continued to offer you exceptional customer care each time you stop by. It's wonderful to know that their knowledge and expertise have helped ensure that your car is in great hands with us. We look forward to seeing you again for your next service visit! Be sure to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Audi

January 01, 2016

Vehicle maintenance Employees were very helpful and accommodating. I always come for an oil change and will continue to conduct my business here. Ron and Stacy have defi More

by aval626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Frasier
Jan 04, 2016 -

Audi Riverside responded

Hello aval626! It's wonderful to hear that Ron and Stacy have continued to extend such great service to you, each time you visit. We're glad that you feel well accommodated, and like your car is in great hands when we're overseeing your service. We look forward to seeing you again for your next service visit! Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Audi

December 31, 2015

5k oIL change I dropped my A3 off with at Walters service dept to receive my complimentary oil change. Alex greeted me when I was walking in and set me up with Ron, More

by ZachWenzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz, Ron Frasier
Jan 04, 2016 -

Audi Riverside responded

Hello Zach! Thanks for letting us know about your great experience. It's wonderful to hear that Ron and Alex took such great care of you and your car during your latest visit, and that you felt at ease and well accommodated while your car was serviced. We look forward to seeing you again soon! Please be sure to check us out on Facebook and Twitter for savings and updates. Regards, Walter's Audi

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