Audi Riverside - Service Center

I drive from Lake Arrowhead I keep leasing/buying at Walters because of the wonderful service because Stacy is the best! I drive an hour just for her superior customer service. I I keep leasing/buying at Walters because of the wonderful service because Stacy is the best! I drive an hour just for her superior customer service. I am greeted quickly, with a smile. My vehicle is always ready on time, and the service is always done right. The waiting room and staff are nice as well. They make me feel like a VIP. More

I drive from San Diego for Stacy! Stacy is the best! I drive an hour and 15 minutes just for her superior customer service. My vehicle is always ready on time, the service is always d Stacy is the best! I drive an hour and 15 minutes just for her superior customer service. My vehicle is always ready on time, the service is always done right and they take me to the mall while I wait. The waiting room is nice, the staff go the extra mile and they are always offering great specials and discounts. Stacy is very friendly and funny and she gets the job done right. I am very loyal to her and to this Audi dealership. More

Satisfying service with Stacy Samuel! Service with Stacy was great! She was very helpful when my Audi A4 needed service, she was very patient and had a great sense of humor. My family alwa Service with Stacy was great! She was very helpful when my Audi A4 needed service, she was very patient and had a great sense of humor. My family always goes to Stacy when our Audi's need to be service! More

Excellent Audi Service Center I recently brought in my Audi for a service. Mr. Javier kindly provided service for my Audi. I would like to thank him and everyone else at Walter's I recently brought in my Audi for a service. Mr. Javier kindly provided service for my Audi. I would like to thank him and everyone else at Walter's Audi for the excellent service for my S8 and I am sure to return to Walter's Audi for any future service needs. Mr. Javier, thank you very much again and I am recommending you without any reservation. More

James and David are the Best! I had my A8L in for Service with James Lovering and wanted to say it was the Best experience that I have had at a dealership in a long time! Upon arri I had my A8L in for Service with James Lovering and wanted to say it was the Best experience that I have had at a dealership in a long time! Upon arrival I was greeted like family and was kept up to date with the status of my car each step of the way. David the service manger is one of the best in the business also! If you need high quality service feel free to see James, tell him I sent ya! More

Stacy is the bomb! Stacy is so legit. I came to her for my first two A4's and now my S4 (moving on up to some chrome mirrors) Every time I bring my car in she has is out Stacy is so legit. I came to her for my first two A4's and now my S4 (moving on up to some chrome mirrors) Every time I bring my car in she has is out in half the time I was expecting. She always goes over every bit of paperwork with me before I take my car home so she know's that I am satisfied with my service. Last time she hooked it up with a Q5 loaner because she know's I've been thinking about buying one and I seriously made my appointment with just a few hours notice. I would definitely recommend coming in and having her take care of your car. More

Worth the drive I drive over an hour to bring my Audi to Walter's and have Stacy take care of me. She is so friendly and makes you feel like family. All of the servic I drive over an hour to bring my Audi to Walter's and have Stacy take care of me. She is so friendly and makes you feel like family. All of the service staff is the best in the business and my car always comes back fixed and clean. The service facility is always clean and the shop is state of the art. It's well worth the drive !!!! More

Awesome Experience I was really frustrated with the license plate holder, I couldn't get the new plate and frame to screw back in. I called and explained the situation a I was really frustrated with the license plate holder, I couldn't get the new plate and frame to screw back in. I called and explained the situation and asked for help over the phone. I thought who can't put a new license plate on lol! David could tell I was annoyed. I couldn't figure out why something so easy was not working. He was so patient and told me not to worry the clip was probably broken. He told me to come on over they could help me out but I explained I live in Redlands and I didn't have time to drive to Riverside. He offered to send a person out and had them fix it for me. Talk about great customer service, I was so happy to have the problem resolved. He really went above and beyond to help us with our situation. Sometimes it's the little things that matter most! Thanks Again David More

Stacy Samuel is FANTASTIC! Every time I come in for service Stacy greets me with a joke and a smile. It is like I am meeting with a friend, rather than a Service Advisor. Stacy Every time I come in for service Stacy greets me with a joke and a smile. It is like I am meeting with a friend, rather than a Service Advisor. Stacy ALWAYS goes above and beyond to make sure I am happy with my Q7 and the service I receive...and I am! Thanks for everything, Stacy! See you again soon... :-) More

Amazing Service Team I rarely make posts regarding my experience as a consumer but feel compelled to share the outstanding service and experience of being a customer of I rarely make posts regarding my experience as a consumer but feel compelled to share the outstanding service and experience of being a customer of Walters Automotive. I am always greeted with a smile. James checked me in and Stacy was very good at keeping me updated on the progress of my car and all the services that were being performed. Stacy is always on top of what needs to be done & gets it done. She’s awesome at her job. It's always a pleasant experience usually in & out in no time. I had some repairs done that Audi did not want to cover under warranty at first but David the service manager stepped up and fought for me every part of the way for me because he felt the repairs needed to be done and it was the right thing do be done. Thank you David. What a great team at Walters. They are not the closest Audi dealer to me but I am willing travel the extra distance to get the great service I do at Walters. David Stacy and James are all assets to your company. It is always a pleasurable experience going to the service department. Everyone is so friendly and helpful. Thank you so much David. Great team at Walters. Jordan More