Audi Riverside - Service Center

4 years of non stop excellence II have dealt with Stacy now for 4 years....I wish I could give her 6 stars....she's the reason I will buy my next audi from Walters II have dealt with Stacy now for 4 years....I wish I could give her 6 stars....she's the reason I will buy my next audi from Walters More

Very considerate and friendly! We appreciate Javier Juarez's professionalism and positive attitude. He didn't pressure us into anything related to additional suggested car maintenan We appreciate Javier Juarez's professionalism and positive attitude. He didn't pressure us into anything related to additional suggested car maintenance :) He was clear & to the point. We will definitely be going back for future car services. Very relaxing and professional atmosphere. More

Great service! I took my CPO Audi Q7 in to Walter's Audi in Riverside CA a couple of days ago to have the Audi Connect system activated, where Ronald Frasier attende I took my CPO Audi Q7 in to Walter's Audi in Riverside CA a couple of days ago to have the Audi Connect system activated, where Ronald Frasier attended to me. He promptly processed the requisite paper work, then set about getting me a loaner car for the day since my Q7 required a several-hour software update before Connect could be activated. He then helped me work with my insurance company to get a fax of my "proof of insurance", which I neglected to bring. Returning that evening to pick up my Q7, I was pleasantly surprised to find that the dealership had washed it! Ron walked me through the work that had been done, answered my questions, and concluded our business quickly. I could have been done and left in less time than it is taking to write this - but instead chatted with Ron for about a half hour. He's an interesting, friendly guy and I look forward to working with him again (I intend to add a few bits and pieces to my new-to-me Q7). More

Excellent Service Excellent experience and very professional. Will be back again and again. Very courteous and could not ask for a better dealership. My first visit and Excellent experience and very professional. Will be back again and again. Very courteous and could not ask for a better dealership. My first visit and Javier made it very smooth. More

Excellent mechanics The service at Walter's is always top-notch. I worked with Ron Frasier this time and he was extremely friendly. All of them are though. They make The service at Walter's is always top-notch. I worked with Ron Frasier this time and he was extremely friendly. All of them are though. They make you feel relaxed and at home. I own 3 cars (2 Porsches and 1 Audi) and I frequently hear about people avoiding dealerships because of perceived high costs. For me the truth is far from this. Walter's has, on two occasions now, solved problems with my Audi (2004 model) that others could not. Their prices are virtually the same as anywhere else and... they get it right! This is the most important thing to note. They also stand behind their work. Ron actually helped me with a very simple issue concerning my rear seat release that I was confused by. The prices on parts are actually cheaper than anywhere else if you are a member of their rewards program. They provided a beautiful loaner car too. What else can I say? If you own an expensive car and want it maintained correctly then just drop it off here and let them do their job. Audi and Porsche both are well served by Walter's. It is also notable that one of the mechanics (J.T.) I have worked with two times and he has either called me himself or taken me to the shop and explained exactly what the problems were. He is extremely friendly and patient, and excellent at what he does. More

Always great service!! They are always great and quick. Best dealership experience. Stacey is such a great Service Advisor. Very professional and always knows you when you r They are always great and quick. Best dealership experience. Stacey is such a great Service Advisor. Very professional and always knows you when you return to the dealership. More

excellent Ron Frazier and Jose Torres were both very friendly and helpful. I was updated as to my car status and I appreciated the great service and a nice loa Ron Frazier and Jose Torres were both very friendly and helpful. I was updated as to my car status and I appreciated the great service and a nice loaner car. More

Excellent customer care Ronald Frasier was my service advisor and he was very professional and friendly. He answered all my questions and helped to solve my cars problems. Ronald Frasier was my service advisor and he was very professional and friendly. He answered all my questions and helped to solve my cars problems. More

Excellent service Had to have my rear window replaced. Javier provided me with excellent service. He had the window replaced within a matter of hours. Took less time Had to have my rear window replaced. Javier provided me with excellent service. He had the window replaced within a matter of hours. Took less time than expect. Javier also provided follow- up email to make sure everything was okay with my window. More