Audi Riverside - Service Center

First class service. We have had the pleasure of dealing with Walter's Audi for years. My most recent visit was for service on our 2015 Audi A3. Stacy Samuel, my service r We have had the pleasure of dealing with Walter's Audi for years. My most recent visit was for service on our 2015 Audi A3. Stacy Samuel, my service representative, was flawless as usual. She explained all details of the routine service. As I waited for the service to be completed Stacy kept me informed as to the service. The car was finished on time; and, Stacy explained future service requirements. This is how a dealer service department should operate! More

Top Notch Customer Service! I have always received the very best customer service at Walter's... From the day I bought the car to each and every service appointment.in the last t I have always received the very best customer service at Walter's... From the day I bought the car to each and every service appointment.in the last two years. It is truly impressive how consistently excellent they are! Stacy Samuel in service always greets me with a smile, communicates beautifully, and makes me feel like a valued customer....there are also never any issues...everything goes seamlessly! Thank you Walter's for constantly restoring my faith in the art of customer service. More

Wonderful Dealership. Walter's is the one and only dealership to deal with. Not just buying a car, but having work done on your car as well. They have the friendliness peop Walter's is the one and only dealership to deal with. Not just buying a car, but having work done on your car as well. They have the friendliness people and would just through hoops for you! I just love my Audi and Walter's is the best! More

Always a Pleasant Experiance My name is Albert Diaz, I own an Audi A7 and because of Stacy Samuel and the rest of the Service crew at Walters Audi in Riverside I am for the first My name is Albert Diaz, I own an Audi A7 and because of Stacy Samuel and the rest of the Service crew at Walters Audi in Riverside I am for the first time excited to take my car in for service! Stacy is an AWESOME representative of Audi! When I walk in to the service department I feel extremely welcomed by everyone! It's always a pleasant experience!!! Thank you! Albert Diaz More

Great experience .. Great job...and quick..!! Javier Juarez took great care of me when I took my Q5 in for service...!! He was quick, very informative and ensured all Great job...and quick..!! Javier Juarez took great care of me when I took my Q5 in for service...!! He was quick, very informative and ensured all of my bases were covered. Highly recommend..!! More

Outstanding I owned a Porsche carrera 911/4 and loved the professional manner when I came to Walters for service so much so I traded for a Audi at Walters . My se I owned a Porsche carrera 911/4 and loved the professional manner when I came to Walters for service so much so I traded for a Audi at Walters . My service writer, Stacy Samuel, is very professional and knows her product . My dad owned dealerships in the LA area for 40 years and this is the service level that was a standard at his dealerships, it's not a easy thing to accomplish but Walters always delivers. More

The Best Dealership I know I have my Audi under warranty with Walters Audi and not once have I had issues they couldn't handle Javier Juarez my service advisor goes above and be I have my Audi under warranty with Walters Audi and not once have I had issues they couldn't handle Javier Juarez my service advisor goes above and beyond his duties to make sure he meets all my needs on my car his professionalism and concern in making my visits a swift and pleasant are outstanding I would highly recommend Walters and especially a must go to guy like Javier Juarez. More

Worth the wait! It was time for my Audi Q7 to have it's 15,000 mile service and Stacey Samuel did a great job at getting my car in and out as soon as possible.. Whil It was time for my Audi Q7 to have it's 15,000 mile service and Stacey Samuel did a great job at getting my car in and out as soon as possible.. While I waited I was very comfortable in the waiting area watching a movie. They also have coffee and pastries. Thank you Walter's Audi and Stacey Samuel!! Trish DiCecca More

Excellent Service Thank You to Stacy for taking care of my TT service needs. She's been taking care of me since I bought my car in 2011. Appreciate the car wash too!! Thank You to Stacy for taking care of my TT service needs. She's been taking care of me since I bought my car in 2011. Appreciate the car wash too!! More

Happy Walterd Audi client my car was due for service and Walters made my appointment right away. They took care of me from the moment I walked in the door. They were pretty bus my car was due for service and Walters made my appointment right away. They took care of me from the moment I walked in the door. They were pretty busy that morning but their fast service every one was taken care of. Jose torres was the first person to approach me as soon as i walked in. He was very well mannered , courteous and customer service was excellent. The second person to help me was Ron frasier his customer service was good. I would definitely recommend Walters to my family and friends. I would send them directly to Jose torres , ron and of course the lovely Stacy. More