Audi Riverside - Service Center

I am so satisfied with the service providing to me. Javier is so polite and he has given me completed explanation what they are going to do on my vehicle before they drove my car into the service area. Javier is so polite and he has given me completed explanation what they are going to do on my vehicle before they drove my car into the service area. He has notified me what kinds of food and drink VIP Lounge provided and I felt so comfortable to stay in the Lounge, having coffee and cookie, watched TV while I was waiting for my vehicle. I appreciate with Javier and all the workers who have given me the services. I will come back next time. More

service dept. Stacy Samuel Brought the car in for a warranty item. as usual....the service and knowledge was excellent. Can always count on Stacy and her team. Thanks again. Brought the car in for a warranty item. as usual....the service and knowledge was excellent. Can always count on Stacy and her team. Thanks again. More

Great service Service went well, Javier Juarez was helpful and accommodating. Received daily updates on the status of my car while in service which was good, I appr Service went well, Javier Juarez was helpful and accommodating. Received daily updates on the status of my car while in service which was good, I appreciated the consistency. Was accommodated with an extra day with the loaner car to facilitate my convenience. More

A Great experience!!! Being at Walter's Audi always is a great experience, because of the great service and personalized treat. Being at the dealership is like being in Fa Being at Walter's Audi always is a great experience, because of the great service and personalized treat. Being at the dealership is like being in Family, I highly recommend be part of Walte's , you'll never be disappointed. More

Excellent Service This is the only place that I look forward to making a trip to for their service department! They have always gone out if their way to address any con This is the only place that I look forward to making a trip to for their service department! They have always gone out if their way to address any concerns or questions I have about my vehicle and ensure a pleasurable experience. As a business owner, the level of professionalism here is truly something to be admired. More

Good experience Walter's Audi is one of my favorite dealerships. They are courteous and professional and they generally treat my car with the same care as I do. I'm t Walter's Audi is one of my favorite dealerships. They are courteous and professional and they generally treat my car with the same care as I do. I'm the type of person who pays attentions to the details, the little things, and Walter's generally delivers. For my most recent service visit, I stopped in for warranty work, a recall, and a couple of service items. I met and worked with Javier Juarez for the first time. He was friendly and helpful and went the extra mile to get a loaner car for me and even got me a discount on the service. Thank you for everything! One item to note for improvement purposes: During my past couple of visits to Walter's, the service advisors have promised to follow up with me regarding the on-going progress of my car, and haven't. During the most recent trip, I received a text message from the dealership which said to save it into my phone in order to receive updates, but I didn't receive any. Both times, I had to follow up myself regarding the status of my vehicle and it was a little frustrating. So, follow-ups could use some improvement. That said, Walter's has always been flexible and generous with my schedule, even offering to let me keep the loaner car a little longer if needed. More

Great We were treated great from the time we got there til we left and Ronald Frazier made sure everything was in order with our visit . He took time to exp We were treated great from the time we got there til we left and Ronald Frazier made sure everything was in order with our visit . He took time to explain what was taken care of and asked if we needed anything ,the staff was friendly . I would recommend Walters Audi to others . More

Always a Pleasure Stopped in for a windshield replacement and, as always, the experience was extremely positive. Stacy Samuel has always treated me so well and is one Stopped in for a windshield replacement and, as always, the experience was extremely positive. Stacy Samuel has always treated me so well and is one of many reasons why I continue to lease from Walter's Audi. Dropping off my car in the morning and getting a loaner took less then 20 minutes; when I returned to pick up the car it was even quicker. The windshield looked great, and as always, the car was washed and vacuumed. Always a pleasure. More

Love them They always take care of me. Really good people in the service department. Bought Audi from them and they always fit me in. Thumbs up They always take care of me. Really good people in the service department. Bought Audi from them and they always fit me in. Thumbs up More

Excellent customer service When we bought our car we were worried about getting it serviced and the first time I took it in to get it serviced Stacy Samuels was our service writ When we bought our car we were worried about getting it serviced and the first time I took it in to get it serviced Stacy Samuels was our service writer and the experience was great she treated us fantastic and because of my business, relationship is the most important thing and I told dispatch I don't ever want to work with anyone else, again Stacy is fantastic and the service is great at Walters. More