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Audi Riverside - Service Center

Riverside, CA

4.9
1,173 Reviews

1,173 Reviews of Audi Riverside - Service Center

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February 04, 2025

James Rocha is always so helpful when I have brought my car in for service. He is very professional and very pleasant. More

by soniagough62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Audi Riverside responded

Sonia, Providing outstanding service is so important to us here at Audi Riverside and we are glad that James's efforts met your satisfaction! We are thrilled to know that he is always so helpful, very professional and very pleasant. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

January 24, 2025

Peter Younes was great. Very courteous and professional. We look forward to bringing our Audi here the next time it needs service. More

by bkolevar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Audi Riverside responded

Thank you for leaving Peter this amazing review! We are happy to know that he was great, very courteous and professional. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

January 23, 2025

All around a great dealership, very honest and straight to the point when it comes to issues with anything. More

by Roy.Reyes.J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Audi Riverside responded

Roy, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was very honest and straight to the point. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

January 08, 2025

Three of the four Audis I’ve bought were due to the sales and service pros at Walters. More

by kls525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Barrientos
Jan 09, 2025 -

Audi Riverside responded

Thank you for leaving us this incredible review! We are happy to know that our team has met your satisfaction. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

January 08, 2025

This dealership does an amazing job when it comes to customer satisfaction. Oscar Barrientos did a great job informing how long I would have to wait for my car to be serviced. He was spot on! More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Audi Riverside responded

Eddie, We are grateful for you leaving Oscar this exceptional review! We are pleased to know that he did a great job informing how long you had to wait for your vehicle to be serviced, was spot on and did an amazing job. We hope to serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

January 03, 2025

Five stars to James Rocha who is always present, ready to assist with an incredible sense of purpose and integrity. James truly is the gold standard of professionalism and bespoke customer service. I commend More

by gautamrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Audi Riverside responded

Thank you for leaving James this positive review! We are happy to know that he was professional, always present and ready to assist with an incredible sense of purpose and integrity. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

December 11, 2024

Great service! My service adviser provided excellent customer service and kept me abreast of any new developments. More

by Nikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Barrientos
Dec 12, 2024 -

Audi Riverside responded

Nikki, We are grateful for you leaving Oscar this exceptional review! We are pleased to know that he kept you abreast of any new developments. We hope to have the opportunity to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

November 24, 2024

Stacy Samuel was great. She greeted me right away very polite and professional we even got the extended warranty. I feel comfortable dealing with her and will continue to on More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Audi Riverside responded

Bill, We are grateful for you leaving Stacy this wonderful review! We are pleased to know that she was great, very polite, professional and greeted you right away. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

October 18, 2024

Wife travelling on a Fri night from San Diego, encountered power steering failure in a 2014 A4. She called Walter's Audi Riverside (service dept was closed, but showroom was still open) and they More

by gmoe99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Audi Riverside responded

We are grateful for you leaving Nick this wonderful review! We are thrilled to hear that Nick took excellent care of you and your wife. We are pleased to know that he was extremely courteous and helpful throughout your repair process. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

October 04, 2024

I was very impressed with the service efficiency and the helpful and courteous service of Oscar Barrientos. Would be glad to recommend Walter's to friends and family More

by benhart58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Barrientos
Oct 07, 2024 -

Audi Riverside responded

Providing quality and efficient service is so important to us here at Audi Riverside and we are glad that Oscar's efforts could meet your satisfaction and recommendation! We are thrilled to know that he was helpful and courteous. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

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