Audi Riverside - Service Center

Three of the four Audis I’ve bought were due to the sales and service pros at Walters. and service pros at Walters. More

This dealership does an amazing job when it comes to customer satisfaction. Oscar Barrientos did a great job informing how long I would have to wait for my car to be serviced. He was spot on! customer satisfaction. Oscar Barrientos did a great job informing how long I would have to wait for my car to be serviced. He was spot on! More

Five stars to James Rocha who is always present, ready to assist with an incredible sense of purpose and integrity. James truly is the gold standard of professionalism and bespoke customer service. I commend assist with an incredible sense of purpose and integrity. James truly is the gold standard of professionalism and bespoke customer service. I commend Walter's for hiring a thorough professional who's clearly their top asset. Cheers, James!! More

Great service! My service adviser provided excellent customer service and kept me abreast of any new developments. My service adviser provided excellent customer service and kept me abreast of any new developments. More

Stacy Samuel was great. She greeted me right away very polite and professional we even got the extended warranty. I feel comfortable dealing with her and will continue to on She greeted me right away very polite and professional we even got the extended warranty. I feel comfortable dealing with her and will continue to only deal with her.. More

Stacy always goes above and beyond to ensure we get excellent customer service and repair service. excellent customer service and repair service. More

Wife travelling on a Fri night from San Diego, encountered power steering failure in a 2014 A4. She called Walter's Audi Riverside (service dept was closed, but showroom was still open) and they encountered power steering failure in a 2014 A4. She called Walter's Audi Riverside (service dept was closed, but showroom was still open) and they arranged a tow to the dealership. Showroom personnel were most helpful. Service personnel assessed the problem on Saturday morning, ordered parts (steering rack/tray). After parts arrived Nick Howard and his techs effected repairs expeditiously and car was ready for pick-up by Tues late afternoon. We drove up from San Diego to pick-up the car in Wed, it was delivered to us in spotless condition. Nick Howard was extremely courteous and helpful throughout the repair process, keeping us informed along the way. Overall outstanding effort! More

I was very impressed with the service efficiency and the helpful and courteous service of Oscar Barrientos. Would be glad to recommend Walter's to friends and family helpful and courteous service of Oscar Barrientos. Would be glad to recommend Walter's to friends and family More

Oscar Barrientos helped me with my Audi's service this week. He was very communicative about the work, the status of the service and even got me a ride home in a matters of minutes. He is respectful an week. He was very communicative about the work, the status of the service and even got me a ride home in a matters of minutes. He is respectful and courteous. Oscar deserves a raise! More

Peter Younes is a great service advisor who knows how to get the job done. TY Peter I really appreciate the level of service/customer experience you provide with every visit get the job done. TY Peter I really appreciate the level of service/customer experience you provide with every visit More