104 Reviews of Audi Reading - Service Center
Always great service! As I was driving my A5 to do errands my tire signal appeared. My tire didn't look flat so I drove directly to the dealership. Even though I hadn't cal As I was driving my A5 to do errands my tire signal appeared. My tire didn't look flat so I drove directly to the dealership. Even though I hadn't called ahead and the service area was extremely busy, Sal Scarpino took care of me immediately. His smile and reassuring words made me feel welcomed in spite of not giving them a heads up. They immediately found the culprit, a nail in the tire. They fixed the tire and washed my car while I enjoyed coffee and TV in their newly renovated showroom. I feel so great knowing the Audi team will always take such good care of my car and me. More
Great service! It was so nice to have the car delivered! I really appreciated that service. Brian and Sal could not have been nicer. We hate to leave them but we ar It was so nice to have the car delivered! I really appreciated that service. Brian and Sal could not have been nicer. We hate to leave them but we are moving out of the area. We hope the new area will have the kind of service that Audi of Reading has. More
Review of oil change My apointment for oil change went quickly. Sal was very friendly and helpful and answered my questions about my new car. Also explained to me about My apointment for oil change went quickly. Sal was very friendly and helpful and answered my questions about my new car. Also explained to me about adding oil to car. More
I go here all the time now to get my Audi and Vcars serviced Great shop these days. The new ownership has made a 100% turnaround and this is a 5 star operation now. For Audi, talk to Sal Scarpino. He is the b Great shop these days. The new ownership has made a 100% turnaround and this is a 5 star operation now. For Audi, talk to Sal Scarpino. He is the best. CR More
Excellent except price Great work. Great customer service. Very friendly. Very classy. Explained the problem well. Price is very high for the work performed. I guess that's Great work. Great customer service. Very friendly. Very classy. Explained the problem well. Price is very high for the work performed. I guess that's what you're paying for. More
Great Audi Service Center Incredibly efficient experience having my Audi Q7 serviced! From scheduling the appointment on the phone, drop off, loaner available as promised, a c Incredibly efficient experience having my Audi Q7 serviced! From scheduling the appointment on the phone, drop off, loaner available as promised, a call when it was ready and pick up every thing was perfect. Highly recommend this dealer! More
brake noise Sal and tech figured out that my afternarket brake pads had come apart from their shims and were shifting inside the caliper housing. I contacted Ake Sal and tech figured out that my afternarket brake pads had come apart from their shims and were shifting inside the caliper housing. I contacted Akebono and they are sending me a new set at no charge. Thanks! More
Audi Service We were very pleased with the way in which our Audi problem was addressed immediately and we were kept informed of the progress during the day by Sal We were very pleased with the way in which our Audi problem was addressed immediately and we were kept informed of the progress during the day by Sal who has proven to be friendly and efficient. More
Outstanding service. Sal has always greeted with me a smile and a handshake. The entire staff is engaging and highly competent. There is a clear sense that the staff values the time of its customers and smile and a handshake. The entire staff is engaging and highly competent. There is a clear sense that the staff values the time of its customers and seeks to get the job done quickly and right the first time. This is an extraordinary dealership that is obviously well managed and thoughtfully motivated. More
Tech noticed torn CV boot during inspection. Sal advised me to replace the boot instead of waiting for the joint to fail which would have cost double the amount to repair. Thanks! me to replace the boot instead of waiting for the joint to fail which would have cost double the amount to repair. Thanks! More