Audi Rancho Mirage

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage. I'm glad to hear our team was attentive and helpful during your visit. Our goal is to make sure each and every one of our guests has a positive experience, so I'm happy to hear we were able to do that for you. We hope you'll come back and see us again soon!

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage. We are happy to hear that you had a great experience with our service intake staff and we apologize for the inconvenience you experienced with our service technicians. Your feedback has been shared with our team and we will work to improve our performance. Thank you for your business and we hope to see you again soon!

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Adam. I'm glad to hear our staff was professional and knowledgeable--especially Jason, who you worked with directly. We aim to provide the best possible experience for our customers and it sounds like we were able to do that for you. Thank you for your business and I hope you'll come back to see us again in the future.

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage. We're glad to hear that your experience with Lorena was excellent and that she was responsive and accommodating. Thank you also for mentioning that she went above and beyond in meeting your needs. We'll be sure to pass on your compliments to her. We hope to see you back at our dealership soon!

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Jay. I'm glad to hear Jeremiah was professional and easy to work with; he's a valuable member of our team. We appreciate your kind words about his knowledge and sales ability; he strives to provide the best experience possible for our customers. I'll be sure to pass along your compliments to him. If you ever need assistance with anything else while you're in our area, please don't hesitate to reach out. We hope to see you again soon!

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Gary. We're so happy to have been able to serve you as your Audi dealer and service center. It's great to know that you've had a positive experience with us every step of the way. We hope to continue providing excellent service and products for years to come!

Audi Rancho Mirage responded

Thank you for your kind words about Audi Rancho Mirage and our service team. Lorena is a valuable member of our team and we're glad she was able to exceed your expectations. If there is anything we can do to make your next experience with us a 5-star one please don't hesitate to reach out! We appreciate your business and hope you'll visit us again soon.

Audi Rancho Mirage responded

Hello, Thank you for bringing this to our attention. I apologize that your experience with Audi Rancho Mirage has been less than satisfactory. Our goal is always to provide the best possible service and we clearly have not done that in this case. I would like to look into what happened and get this resolved as soon as possible. Please call me at your earliest convenience so we can discuss further. Thank you for your business and patience as we work to correct this issue.

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Jack. We are so happy to hear that you had a great experience with our service advisor, Lorena. She is a valuable member of our team and we appreciate her dedication to providing excellent customer service. Thank you for your kind words and we hope to see you again soon!

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, John. We're glad to hear that you had a positive experience with our team and that the process was easy and efficient for you. We appreciate your business and look forward to serving you again in the future.