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Audi Rancho Mirage

Rancho MIrage, CA

4.9
138 Reviews
Conveniently located near Palm Springs, Audi Rancho Mirage proudly serves the greater Coachella Valley with an unwavering passion for luxury vehicles and exceptional service. As a member of indiGO Auto Group, our dealership exemplifies a commitment to excellence, driven by a shared enthusiasm for the art of automotive innovation and exceptional customer care. Backed by a network of franchised dealerships across the United States, indiGO Auto Group brings unparalleled expertise and resources to elevate every customer experience.
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71265 California 111

Rancho MIrage, CA

92270

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Showing 138 reviews

October 14, 2022

My appointment was at 9:30 Lorena met me at 9:20 with a friendly smile. This group if friendly professional and my car was ready as promised and they even washed it for me I highly recommend this dealershi More

by Renakearney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena
Oct 20, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Rena. I'm glad to hear that Lorena was able to meet you early and that your car was ready on time. We appreciate the positive feedback and hope you'll visit us again in the future.

October 13, 2022

Service was great. Setting up the appointment was confusing. They associated me with an Audi I don’t own anymore. Also the scheduler had no information on my car. I was More

by PaulPSDesign
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre
Oct 20, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Paul. We're glad to hear that you had a positive experience with our service team. I apologize if there was some confusion when setting up your appointment. Our team is working hard to ensure all of our scheduling processes are as streamlined as possible, and we appreciate your feedback so we can continue to improve. Thanks again for choosing Audi Rancho Mirage and I hope you'll visit us again in the future.

October 13, 2022

Ben in sales was very courteous and was willing to work with us on the purchase price. Brian in finance took care of us quickly and did not try to upsell. Overall recommend this dealership. Was worth driv More

by hashimsayeed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben and Brian
Oct 20, 2022 -

Audi Rancho Mirage responded

Thank you for your kind words about Audi Rancho Mirage, Sayeed. I'm glad to hear that you had a positive experience with our team, from Ben in sales to Brian in finance. We appreciate the opportunity to serve you and we hope you'll visit us again when your automotive needs arise. Sincerely, The Audi Rancho Mirage Team

October 13, 2022

Walk-in current Audi customer who already reviewed on line with Indio-direct - including monthly leasing information nothing changed at dealership. No additional incentives (all advertised Costo Auto More

by Dpmarkling
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Guzman
Nov 28, 2022 -

Audi Rancho Mirage responded

Thank you for your loyalty to Audi Rancho Mirage. I'm sorry that our dealership did not live up to your expectations during your recent visit. Our team strives to provide an exceptional experience for each and every customer, and it sounds like we fell short on this occasion. I would like to apologize for any inconvenience or frustration that our team caused you. We will work to correct the issues you experienced and make sure that we do better in the future. If there is anything we can do to assist you with your Audi ownership in the future, please don't hesitate to let us know. We appreciate your business and look forward to serving you again in the future.

October 12, 2022

Work was handled by Leo machuca. His assistance was great. He is a valuable asset to Audi Rancho mirage. I thank he and Audi for all their assistance More

by elliotk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo machuca
Oct 20, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Elliot. I'm glad to hear that Leo Machuca was able to provide great assistance and that you're thankful for all his help. We appreciate your business and are happy to have him on our team!

October 12, 2022

I use dealers exclusively for my auto maintenance. Rancho Mirage Audi has proven very reliable although somewhat expensive. I will continue to use this dealership. More

by paulhonorof
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Vives
Oct 20, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Paul. We're happy to hear that we've been meeting your needs and providing quality service. Our dealership team is passionate about Audi vehicles and we're committed to providing an exceptional experience for each and every one of our customers. Thank you for your loyalty and we hope to continue serving you in the future.

October 11, 2022

Customer focused, professional and courteous. A friendly atmosphere and value their customers, always know I will get great servicr More

by Dottiefromm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Vives
Oct 21, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Dottie. We're so happy to read that you had a great experience and our team was able to exceed your expectations. It is because of customers like you that we love coming to work every day! We hope to see you again soon.

October 10, 2022

Excellent follow up and efficient and thoughtful service. Anticipating customer needs and going the extra mile is standard here. More

by Hhhggggg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena Martinez
Oct 20, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage. We're glad to hear that you had a positive experience and our team was able to meet your needs. It is our goal to provide excellent customer service and we're happy to know that we were able to do so in your case. If there is anything else we can do for you in the future, please don't hesitate to let us know. We appreciate your business and look forward to serving you again in the future.

October 08, 2022

My sales representative was absolutely perfect. His name is Jeremy and we are so pleased with him and all he did for us. Bryan the sales manager for Audi Rancho Mirage is amazing in every way too. More

by Hylandhogan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Bryan
Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage! We're so glad Jeremy was able to help make your purchase a great experience and that Bryan was able to provide excellent customer service. We hope you enjoy your new electric vehicle and please don't hesitate to reach out if you have any questions or need assistance with it in the future. Thank you for being a part of the Audi family!

October 07, 2022

Audi Rancho Mirage has been very professional and communicative before, during and after my service appointments. I am pleased with the work and experience. More

by Chrishmodern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for your kind words, Chris. We're happy to hear that you've had a positive experience with our team and that the work we've done on your Audi has met your expectations. We hope you'll continue to choose us for all of your future service needs.

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