Audi Plano - Service Center

The whole team did an amazing job. Shout out to Jorge and David for getting my ride set up so I could take my daughter to the mall. The process was a breeze. Great customer service and Shout out to Jorge and David for getting my ride set up so I could take my daughter to the mall. The process was a breeze. Great customer service and the kindness extended to me and my Subaru was amazing. They are one of the only dealerships who take my service plan so it was such a pleasure knowing they'd be willing to take great care of it and me. I live all the way in Corsicana but was happy that they were able to give me such amazing service.. worth the hour and 30 minute drive More

Best experience customer service experience I've had since owning Audi's, 2015! Working with Jorge was an absolute pleasure! He is attentive, knowledgeable and professional. He went above and beyond. since owning Audi's, 2015! Working with Jorge was an absolute pleasure! He is attentive, knowledgeable and professional. He went above and beyond. I was expecting an extended turnaround, but fortunately, due to a cancellation, he and the team were able to get my SUV in and out the same day! Kiddos to Roger who assisted with the loaner car as well! Top notch customer service!! More

Excellent Service and Comfortable Waiting Area The entire experience was seamless, from the initial drop-off to the pickup. The staff was friendly, knowledgeable, and efficient. I particularly apprec entire experience was seamless, from the initial drop-off to the pickup. The staff was friendly, knowledgeable, and efficient. I particularly appreciated the convenient drop-off and pickup service. It was so helpful not having to worry about transportation or waiting around. The waiting lounge was also a pleasant surprise. It was clean, comfortable, and had everything I needed to pass the time. I highly recommend their top-notch service and excellent customer care. More

Anthony Berry was helpful and took the time out to explain all the work that needed to be done on my vehicle. The work was completed in the time that was promised. explain all the work that needed to be done on my vehicle. The work was completed in the time that was promised. More

Simon is amazing. Great customer service and very professional. Did not over sale. Grear experience Great customer service and very professional. Did not over sale. Grear experience More

I receive excellent customer service from my Service Adviser Gilbert to the vehicle service technician. Adviser Gilbert to the vehicle service technician. More

Audi Plano is the best place to have your Audi serviced. The place is gorgeous, TV’s, snacks, beverages and WiFi. The entire service team is courteous and works hard to get you in and out, expeditiously. The place is gorgeous, TV’s, snacks, beverages and WiFi. The entire service team is courteous and works hard to get you in and out, expeditiously. More

My SA Gilbert was extremely knowledgeable, professional and helpful. Had a great service experience, thanks team for talks hard work! and helpful. Had a great service experience, thanks team for talks hard work! More

I highly recommend this Audi dealership. The prices are reasonable and the service is outstanding from start to finish. The prices are reasonable and the service is outstanding from start to finish. More

Service customer is good. The people who helped me always clarified my questions. I would like to return very soon. The people who helped me always clarified my questions. I would like to return very soon. More