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Audi Plano - Service Center

Plano, TX

4.8
441 Reviews

441 Reviews of Audi Plano - Service Center

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January 15, 2025

Service Dept is very efficient and professional. Repairs were completed to my satisfaction. Great service. More

by Ted Case
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Cabrera
Jan 18, 2025 -

Audi Plano responded

We are pleased to hear you had such a positive experience with us, Ted! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 12, 2025

Took car in due to problem the needed them to find an answer asbto why and hopeful be able to repair. Anthony worked with the mechanic to explain the car's situation and what I felt was the problem, whi More

by Karen Massey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in Service
Jan 14, 2025 -

Audi Plano responded

Hi Karen, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2025

Iam very happy with the service and my edvicer he was very knowledgeable and helpful and all team members thanks. More

by juanram88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benjamin
Jan 10, 2025 -

Audi Plano responded

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

December 22, 2024

Easy to make an appointment. The dealership was very helpful in describing what needed to be done, how long it would take and a very easy check out. 10/10 would use dealership ag More

by ITC1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benjamin
Dec 24, 2024 -

Audi Plano responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 20, 2024

It’s always a great experience at Audi Plano for every visit. Staff are friendly and knowledgeable. And provide detailed explanations about the service done and answer all questions asked. Bryan is the be More

by pavan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Dec 23, 2024 -

Audi Plano responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 04, 2024

Great service advisors who pay attention to detail! I always appreciate their communication with me while my car is in for service. More

by Elizabeth Jean Disch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Cabrera 5 stars
Dec 06, 2024 -

Audi Plano responded

Hi Elizabeth, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 07, 2024

They were very quick to help with my busted flat. I was traveling from another state and they scooped me up and fixed my problem quickly so I could get back on the road. Helpful and seamless ....lo More

by donna722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in service
Nov 09, 2024 -

Audi Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 23, 2024

I love the service that I received yesterday from Christopher. Thank you.🙏🏽 Look forward for him serving me again in the store nice talking to you, Christopher More

by mlayinu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benjamin
Oct 25, 2024 -

Audi Plano responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Plano. Feel free to stop by if you ever need any more help.

October 23, 2024

Very courteous staff service top notch. From check in to finish couldn’t be more pleased. The technicians video with his recommendations of what service needed to be done on my vehicle wa More

by Martin3barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benjamin
Oct 25, 2024 -

Audi Plano responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Audi Plano and we hope to be of service again in the future.

October 12, 2024

Here’s a revised version of your text: The staff provides prompt and helpful service. They are attentive listeners and willing to explain the services needed for your car. They also make efforts to More

by Jungoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Garzón
Oct 18, 2024 -

Audi Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you.