Audi Plano - Service Center

Easy scheduling. Quick in and out. Video explanation of work performed. And the coffee was good. Quick in and out. Video explanation of work performed. And the coffee was good. More

Pleasure working with Anthony and the other Service Advisor who helped me while Anthony was busy. Car was delivered on time as promised. Advisor who helped me while Anthony was busy. Car was delivered on time as promised. More

Gilbert had great customer service, fast and efficient! ! Goodluck with the baby Gilbert don't drive 10k miles like we did during our maternity leave lol!! ! Goodluck with the baby Gilbert don't drive 10k miles like we did during our maternity leave lol!! More

Great always on time In and out as promise Sawyer notifications where correct Did inspection as well promise Sawyer notifications where correct Did inspection as well More

Very prompt service provided On time Always ready to help with any needs Sawyer was great as always to help with any needs Sawyer was great as always More

Anthony was outstanding! He kept me updated and responded quickly to any questions that I had. The dealership from which I bought the car told me that my warranty covered eve He kept me updated and responded quickly to any questions that I had. The dealership from which I bought the car told me that my warranty covered everything but it turns out it did not. Anthony followed through with them to see if they would cover some of the items that were not covered by the warranty. He at first wasn't getting a response but he didn't give up. Finally he was successful in getting them to cover one of the more expensive repairs! Whereas I will never return to or recommend the dealership from which I purchased the car (AutoNation Richland Hills), I am extremely pleased and have nothing but great things to say about Audi Plano! Thank you to Anthony for making the experience as painless as possible! More

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Great service and hospitality. ..On time and I was kept updated on the process...Price was not surprising. ..On time and I was kept updated on the process...Price was not surprising. More

It was first Tme and i have very good experence and every one was very coprative and helpful one was very coprative and helpful More

Jorge is an amazing service provider. He takes his time to explain the appointment. His customer service skills are impeccable. I will continue to get my Audi serviced at this location He takes his time to explain the appointment. His customer service skills are impeccable. I will continue to get my Audi serviced at this location because of the customer service care they provide. More