Audi Pembroke Pines
Fort Lauderdale, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 248 reviews
Excellent service from Carlos de Leon and Melvin; they were extremely attentive with our new purchase; walked us through each step of the way; very efficient and accommodating; Ryan was exceptional as wel were extremely attentive with our new purchase; walked us through each step of the way; very efficient and accommodating; Ryan was exceptional as well; if your in the market for a new vehicle l; would highly recommend Audi of Pembroke Pines More
In a simple oil change they were exceptionally welcoming, used my coupon, and my slight sxtra wait was explained when I didn't recognize that a shiny clean new car was mine and had been finished sooner than used my coupon, and my slight sxtra wait was explained when I didn't recognize that a shiny clean new car was mine and had been finished sooner than I thought! My A6 just turned 9 years old but I am treated as if I had the most killer new version. Nice. More
I was so impressed at the hospitality I received by DJ in the service department. He thoroughly helped me get my Audi SQ5 back on the road safely. I recommend this dealership to all my friends and family! the service department. He thoroughly helped me get my Audi SQ5 back on the road safely. I recommend this dealership to all my friends and family! More
The experience was amazing! Keep it up! Dealers in south Florida should take cues from Audi of Pembroke Pines. Keep it up! Dealers in south Florida should take cues from Audi of Pembroke Pines. More
Absolutely awful. Ivonne the Internet manager has still never returned my emails or voicemails. In the interim I lost the car I was ready to pay cash for. Seemed like Ivonne the Internet manager has still never returned my emails or voicemails. In the interim I lost the car I was ready to pay cash for. Seemed like a bait and switch just to get me interested in their dealership. More
Seth was excellent! So very friendly, helpful and patient! I had a million questions and he still remained patient such a great salesman! Everything went super fast too So very friendly, helpful and patient! I had a million questions and he still remained patient such a great salesman! Everything went super fast too which is rare at a car dealer! Awesome experience!!! More
My service advisor is DJ Jimenez and he is excellent. The main reason I use your dealership for my service needs is because of the level of professional service he provides. He greets me by name, is re The main reason I use your dealership for my service needs is because of the level of professional service he provides. He greets me by name, is responsive to my needs and looks out for me. He represents your dealership and the Audi brand exceptionally well. I was planning on purchasing a BMW X3 M40i at your BMW dealership next door recently and loved how the car drove. But the thought of not having DJ was a major factor that led me to purchase a SQ5 Sportback instead. More
The headliner replacement on my car was started without having all spares at hand. The job was estimated to last a couple of days. After a week and a half without any news, I called and was told that it wo having all spares at hand. The job was estimated to last a couple of days. After a week and a half without any news, I called and was told that it would take another week for a windshield gasket/seal to arrive. I HAD TO CALL, NO UPDATES WHATSOEVER. After the part arrived and the reassembly process was ongoing, they damaged a pillar (2 weeks lead time). AGAIN, I HAD TO CALL BECAUSE IT WAS ALREADY APPROACHING 3 WEEKS for a job originally estimated to last a few days. So this is how I found out that the plan was to keep my car in service for a month for a headliner replacement! This was just too much for me, and I asked for the car back as this new issue is esthetical, and the vehicle can be used. After picking up the car, I noticed and reported to the Service Advisor scratches on the hood clearly from when the windshield was reinstalled. SHOCKINGLY, the vehicle was taken in the back, and the spots were buffed... I was just speechless, as I DID NOT AUTHORIZE THIS WORK ON THE CAR! Imagine how the hood looks like with the paint buffed (among older scratches) in two spots with a strong compound to remove those scratches. I hope my experience with Audi of Pembroke cannot get any worse, but I am terrified of what will happen next when I come for that right interior pillar replacement. More