Audi Pembroke Pines

had good experience with initial sales and leasing of vehicle; they were friendly and great. However, the customer service and follow up on issues with car has been terrible. Lack of follow up and poo vehicle; they were friendly and great. However, the customer service and follow up on issues with car has been terrible. Lack of follow up and poor after sales customer service. I hope this improves!! More

Great service over the phone Able to locate the exact Great service over the phone Able to locate the exact car i wanted in one day The whole leasing process was done swiftly The saleeron even came to Great service over the phone Able to locate the exact car i wanted in one day The whole leasing process was done swiftly The saleeron even came to my office to get the ppers digned as i was too busy to visit the dealership I m happy to say it is the best experience i ever had with an automobile dealership More

Terrific sales and service team at Audi Pembroke Pines. They have made owning a car a pleasure...I receive service offers each month that actually have value. Also, I get great accessories option offers th They have made owning a car a pleasure...I receive service offers each month that actually have value. Also, I get great accessories option offers that are substantial and have cut costs on items that I wanted for my Q5. The people I deal with at Audi Pembroke Pines are friendly and care. More

We ended up purchasing an 2011 Audi S4 prestige. From We ended up purchasing an 2011 Audi S4 prestige. From the beginning, we were having a hard time locating the prestige model of the S4 at the vario We ended up purchasing an 2011 Audi S4 prestige. From the beginning, we were having a hard time locating the prestige model of the S4 at the various dealers we asked. Then we stumbled upon Audi at Pembroke Pines and Mike Battaglia (our sales rep). Not only was Mike quickly able to locate the car we wanted with the features we wanted at another dealer, but he was able to bring the car to Pembroke Pines where we could check out the car prior to purchasing it. Not only was Mike expeditious in his efforts, but he had done most of the legwork on the paperwork and had everything ready to go including making sure that the car insurance company had our new car covered properly, directly dealing with the difficult insurance reps himself. The thing that impressed me the most about the dealings with this Audi dealer was that, other than most of the dealers we visited, including BMWs and other Audi lots, the people at Pembroke Pines were a good mix of being personable and courteous while doing a good job of selling the car for its merits (and not just the name). Most of the other dealers were either smug/arrogant or really friendly but just tried to sell the name of the maker instead of the specific car we wanted. Finally, the Audi at Pembroke Pines also has a great service department. Right after purchasing the car, I decided to put a DuPont coating on the car to protect the overall appearance of the paint and all, right away, the dealer was great about setting up an appointment for me to bring the car in. No waiting once I got there, and right away, gave me a loaner A4 for the duration of the job. All in all, the experience was very smooth and painless, a very great reprieve from the vast majority of our other experiences. More

The customer service was wonderful. We were greeted and offered beverages and we felt very welcomed. The quality of work was excellent and very thorough. The salesman was very friendly and always wanted to offered beverages and we felt very welcomed. The quality of work was excellent and very thorough. The salesman was very friendly and always wanted to help in any way possible. The overall experience was great. I got my car very quickly and the service was awesome. The price I paid was a great deal. I felt like the salesman really worked with me to get me a great deal. I am very satisfied as a customer and would highly recommend this dealership/salesman to others. More

i brought my new 2011 Q7, i am very happy this car is i brought my new 2011 Q7, i am very happy this car is great, the sale rep service very nice , i will recommen my family and friend go to this cardeal i brought my new 2011 Q7, i am very happy this car is great, the sale rep service very nice , i will recommen my family and friend go to this cardealer to perchase, anyway thank you Rich and Tony Joyce Audi Pembroke Pines 15000 Sheridan Street Pembroke Pines, FL 33029 More

Great dealership and experience. nice setting and atmosphere. Very kind all around. All the team is willing to accommodate and reach a good deal for the parties. Franklin was very thorough, took his atmosphere. Very kind all around. All the team is willing to accommodate and reach a good deal for the parties. Franklin was very thorough, took his time to make sure me (the customer) had a great idea of the type of vehicle I wanted and explained all the features very nicely. I am very happy in doing business with AUDI pembroke pines More

Bought brandnew 2010 Audi A5 at the new Audi of Pembroke Pines Sheridan street and I-75 Had the pleasure of working with Aldo Puccini (sales rep), he was very helpful, friendly,and accomodating. Woul Pines Sheridan street and I-75 Had the pleasure of working with Aldo Puccini (sales rep), he was very helpful, friendly,and accomodating. Would highly request him personally... Excellent sales service,,,and knowledgeable staff. Definetly would recommend to family and friends. Love the car Aldo..! rides like a dream...! Ciao, JohnD Pembroke Pines More