Audi Pembroke Pines

Aylin is knowledgeable and very caring of her customers. I had two instances this past week and she quickly handled both, from inspecting to getting me in a loaner or rental within twenty minutes. After a I had two instances this past week and she quickly handled both, from inspecting to getting me in a loaner or rental within twenty minutes. After a long work day, that is a pleasure. She immediately responds to your to your phone calls. The last time I saw her she walks you out with a smile. I truly feel that she cares about her customers. She is a great face for Pembroke Audi. More

In overall everyhing was great. The customer service perfect. Took sometime to get credit approvement but it was an excellent dealership, very professionals. I will recomment this to a friend perfect. Took sometime to get credit approvement but it was an excellent dealership, very professionals. I will recomment this to a friend More

Wonderful and very professional. Handle the process fast and with grace!!! Thanks Aldo for your presence, your sense of humor and your prompt diligenge. Sincerely, All the family Serrano De Oca and with grace!!! Thanks Aldo for your presence, your sense of humor and your prompt diligenge. Sincerely, All the family Serrano De Oca More

I've got a Q5 for my wife 2 months ago at Prestige Audi and was not impressed by that dealership at all. When I decided to get myself an A8 I randomly looked for Pembroke Pines no matter I live 2 miles fro and was not impressed by that dealership at all. When I decided to get myself an A8 I randomly looked for Pembroke Pines no matter I live 2 miles from the previous dealership and I am excited to say it was one of the best experiences I've ever had buying a car. Dealership is large, clean easy to get access and particularly Jason Delgado was the best salesman I've ever met not harassing me at all, being responsive but not pushy, being respectfull without arrogance and trying to measure you or your wealthyness. Pembroke Pines should be proud of having such a young talent like him. I would like to stress that since Audi, in general, have very arrogant employees which seems to "make a favor" of selling you a car. Congratulations Audi Pembroke Pines and Jason Delgado. More

The facility is always clean. The service crew are friendly and helpful. They always make sure I have a loaner car ready for me when I get there. They also help ensure that I have everything I need friendly and helpful. They always make sure I have a loaner car ready for me when I get there. They also help ensure that I have everything I need from my car including my sun pass. Jean Carlo makes taking my car in for service a pleasant experience rather than a chore. He is a real asset to the organization. More

I have had work done twice at the Audi Dealership in Pembrooke Pines. Up front they did a detail analysis of my car and the issues they found. Yes I balk at the initial price, but at least I know what Pembrooke Pines. Up front they did a detail analysis of my car and the issues they found. Yes I balk at the initial price, but at least I know what my car needs and can budget for it. On service I give them a 5 star rating. My Service Advisor Aylin Reyes was attentive, technical and explained to me why the repairs were needed and showed what value I would recieve. I had every vacuum host replace and my entire revese light assembly replaced. I had a free rental car during the repair, both nice SUV's. Both repairs were done in under a week and so far I am very happy with my cars performance and safety. So I highly recommend this Dealership and highly recommend you ask for Aylin Reyes as your Service Advisor, I have great trust in her and in the automotive repair world, this is a rare thing! More

Very good and friendly service. I don't have anything else to say, went in for oil change and it was done as needed within an hour. else to say, went in for oil change and it was done as needed within an hour. More

Sam was extremely helpful, informative, and provided the best customer service I've ever experienced at any car dealership. He answered every question my parents and I had and was an overall delight to do b best customer service I've ever experienced at any car dealership. He answered every question my parents and I had and was an overall delight to do business with. More

I leased a Q7 28 months ago from Holman Audi, I also I leased a Q7 28 months ago from Holman Audi, I also purchased many vehicles from Holman in the past from Honda and Mercury. We were planning on get I leased a Q7 28 months ago from Holman Audi, I also purchased many vehicles from Holman in the past from Honda and Mercury. We were planning on getting a new Audi A6 in 8 months when our lease was up. I had the Q7 in for service a few times besides the scheduled service that we purchased when we leased the vehicle. The tail light was out and we were told we had to leave it for a few days because the harness caught on fire and needed to be replaced. We then brought it in because the center knob for the MMI system was not working, we were told before they took the car back that we spilled something on it and it would cost $1000.00 to repair, we told them that we did not spill anything and was told maybe a Valet spilled something. I decided not to get it fixed because everything except the center knob was working. Now the fan on the air conditioner stopped working and we were told we had to leave it for a week because the harness for the fan caught on fire and they had to order the part. Well after a week we pickedup the Q7 and now the MMI system is completely dead, I was told there was nothing they could do and I would have to pay $1000.00 to have I repaired, it was working when I brought it in to Holman, I expect it to be in the same condition when it is returned to me. Please call me if you would like to make this situation right and keep a long time customer. I have already sent the same email to Audi. More

This was my first car purchase ever and it was a nice experience. The Audi and BMW dealerships were next to each other, and those were the two makes I had decided to choose from. I went to the Audi dea experience. The Audi and BMW dealerships were next to each other, and those were the two makes I had decided to choose from. I went to the Audi dealership first and the place was stunning. Great care was paid to make the appearance nice. Beautiful cars, clean restrooms, snacks and beverages overflowing. Franklin approached me and he thoroughly explained the warranty on the certified pre-owned A4 I was looking at. He was patient and worked with me to get the best deal possible. He was enthusiastic about taking care of my automotive needs even after the sale. Franklin gave me a follow-up call to ask how I liked the car. I absolutely love the vehicle - never went to the BMW dealership. Doug Lauzon was also a pleasure to work with. They were both straight forward with me. Good vibes. I'd recommend this dealership to everyone. More