Audi Pembroke Pines

Very good and friendly service. I don't have anything else to say, went in for oil change and it was done as needed within an hour. else to say, went in for oil change and it was done as needed within an hour. More

Sam was extremely helpful, informative, and provided the best customer service I've ever experienced at any car dealership. He answered every question my parents and I had and was an overall delight to do b best customer service I've ever experienced at any car dealership. He answered every question my parents and I had and was an overall delight to do business with. More

I leased a Q7 28 months ago from Holman Audi, I also I leased a Q7 28 months ago from Holman Audi, I also purchased many vehicles from Holman in the past from Honda and Mercury. We were planning on get I leased a Q7 28 months ago from Holman Audi, I also purchased many vehicles from Holman in the past from Honda and Mercury. We were planning on getting a new Audi A6 in 8 months when our lease was up. I had the Q7 in for service a few times besides the scheduled service that we purchased when we leased the vehicle. The tail light was out and we were told we had to leave it for a few days because the harness caught on fire and needed to be replaced. We then brought it in because the center knob for the MMI system was not working, we were told before they took the car back that we spilled something on it and it would cost $1000.00 to repair, we told them that we did not spill anything and was told maybe a Valet spilled something. I decided not to get it fixed because everything except the center knob was working. Now the fan on the air conditioner stopped working and we were told we had to leave it for a week because the harness for the fan caught on fire and they had to order the part. Well after a week we pickedup the Q7 and now the MMI system is completely dead, I was told there was nothing they could do and I would have to pay $1000.00 to have I repaired, it was working when I brought it in to Holman, I expect it to be in the same condition when it is returned to me. Please call me if you would like to make this situation right and keep a long time customer. I have already sent the same email to Audi. More

This was my first car purchase ever and it was a nice experience. The Audi and BMW dealerships were next to each other, and those were the two makes I had decided to choose from. I went to the Audi dea experience. The Audi and BMW dealerships were next to each other, and those were the two makes I had decided to choose from. I went to the Audi dealership first and the place was stunning. Great care was paid to make the appearance nice. Beautiful cars, clean restrooms, snacks and beverages overflowing. Franklin approached me and he thoroughly explained the warranty on the certified pre-owned A4 I was looking at. He was patient and worked with me to get the best deal possible. He was enthusiastic about taking care of my automotive needs even after the sale. Franklin gave me a follow-up call to ask how I liked the car. I absolutely love the vehicle - never went to the BMW dealership. Doug Lauzon was also a pleasure to work with. They were both straight forward with me. Good vibes. I'd recommend this dealership to everyone. More

Great price - I contracted the car sight unseen since I lived on the other coast of FL. Drove over that night and the car was as described - absolutely stunning! Franklin did a great job to get the deal lived on the other coast of FL. Drove over that night and the car was as described - absolutely stunning! Franklin did a great job to get the deal done and was offered a very fair price on my trade. 5's across the board for this beautiful dealership and honest, straight forward salesman. Thank you! Matt Hanson More

The general manager with his friendlines peculiar way of paying attention to me, made my purchase of the Q5 a more pleasant experience. Other wise I would probably never would return or recommend this deale paying attention to me, made my purchase of the Q5 a more pleasant experience. Other wise I would probably never would return or recommend this dealership. Yours truly Alex.... More

Great dealership, convenient location off I-75. Friendly customer service and courteous attention given to me. No pressure, the car sells itself....it's an Audi. Would recommend to my friends and family. customer service and courteous attention given to me. No pressure, the car sells itself....it's an Audi. Would recommend to my friends and family. More

Excellent service, honestly, respect for time and budget, friendly environment. Tony showed excellent professionalism, follwing up and helping me getting on my budget to get the car i wanted. Scott helped friendly environment. Tony showed excellent professionalism, follwing up and helping me getting on my budget to get the car i wanted. Scott helped me tremendously and Doug made the final process a pleaseant one with no delays. Thank you all. Tony thank yu for your patient and honestly. Best regards, Ana Tangari More

Great service!!!!!!!!!!Super friendly staff! I will Great service!!!!!!!!!!Super friendly staff! I will definitely recomend this dealer. There are many options out there, however we selected Audi Great service!!!!!!!!!!Super friendly staff! I will definitely recomend this dealer. There are many options out there, however we selected Audi of Pembroke Pines because a member of my family also had a great experience with this dealership. More

had good experience with initial sales and leasing of vehicle; they were friendly and great. However, the customer service and follow up on issues with car has been terrible. Lack of follow up and poo vehicle; they were friendly and great. However, the customer service and follow up on issues with car has been terrible. Lack of follow up and poor after sales customer service. I hope this improves!! More