Audi Pembroke Pines

Best Customer Service I normally don't write reviews, but I decided to take some time and recognize on of your employees, Alex Castro, he helped me throughout my entire sho I normally don't write reviews, but I decided to take some time and recognize on of your employees, Alex Castro, he helped me throughout my entire shopping process, he wasn't pushy and gave me all the time I wanted before committing to anything. With knowledgeable employees like him I will be recommending this dealership to my friends and family. More

Great experience One of the best experiences I've had in a long time. Alex was patient and took the time to show me multiple cars. He really made the process smooth an One of the best experiences I've had in a long time. Alex was patient and took the time to show me multiple cars. He really made the process smooth and got me in and out quickly. I definitely recommend him if you want a great experience. More

Purchase My experience was excellent. Alex Castro was amazing. I was in and out in less than one hour with all the terms that we had previously discussed on th My experience was excellent. Alex Castro was amazing. I was in and out in less than one hour with all the terms that we had previously discussed on the phone. No games no houses. Great experience More

Best Car Buying Experience Ever I was in an emergency situation without a vehicle and the idea of having to purchase a car was stressful enough. I felt Alex was sensitive to my circu I was in an emergency situation without a vehicle and the idea of having to purchase a car was stressful enough. I felt Alex was sensitive to my circumstance and assisted me in the best car fitting my budget,lifestyle and future use of the car. I felt completely cared for as each detail of my contract was explained and I felt that Alex and his team handled everything with integrity. It's been some time since my purchase and I'm thrilled with the car Alex helped me choose. I couldn't be happier with my experience and recommend everyone I know to see him. More

Alex is the man! Alex made buying our new Audi a breeze. He took away the typical stress of getting a new vehicle and worked with us on the price until we felt ready t Alex made buying our new Audi a breeze. He took away the typical stress of getting a new vehicle and worked with us on the price until we felt ready to go. Alex is the best!! More

Another Great Experience at Audi Pembroke Pines This has been the 4th car that I have leased from Audi Pembroke Pines and yet again this dealership surpassed my expectations. I couldn't be any more This has been the 4th car that I have leased from Audi Pembroke Pines and yet again this dealership surpassed my expectations. I couldn't be any more pleased from working with Alex Castro in sales, Ron Adams with delivery, Adam Nadel with turning in my old lease, Jean Carlo in the service department, and John Jones the general manager. Everyone made it so easy, straightforward, and enjoyable to get me into my new car and work out a price that personally worked for me. I highly recommend that you visit these fine gentlemen if you are in the market for a new beautiful Audi. You will not regret it! More

It was a very smooth process with a great salesman. Great dealership, clean, friendly environment, and nice cars. Definitely can't go wrong with receiving excellent service at this Audi dealership. I de Great dealership, clean, friendly environment, and nice cars. Definitely can't go wrong with receiving excellent service at this Audi dealership. I definitely would recommend anyone to check out the dealership. More

Unbelievable service What an amazing experience at Audi of Pembroke Pines. Alex Castro took his time to answer all of our questions and made sure we were getting the best What an amazing experience at Audi of Pembroke Pines. Alex Castro took his time to answer all of our questions and made sure we were getting the best deal possible. It was honestly the easiest car buying experience I've had. I will definitely be returning for my next car here. More

The customer is annoying !!! I was in the business today 8.50 pm. The receptionist showed no interest in helping us. I asked for a salesman. Reply from her, no seller has time. Th I was in the business today 8.50 pm. The receptionist showed no interest in helping us. I asked for a salesman. Reply from her, no seller has time. Then she cleaned up her things and left us alone. I work for the brand VW and can not accept this way of working. Frank Elie More

Salesman and finance manager were very deceptive. Salesman was horrible and very misleading. Finance manager doesn’t seem to know much of anything…They changed the contract and monthly payments 3 time Salesman was horrible and very misleading. Finance manager doesn’t seem to know much of anything…They changed the contract and monthly payments 3 times before I finally walked out...but that’s what I get for trying 3rd best in Germany and now I know why…All other luxury owners stick with your brand not missing out on anything…Be aware of this place and avoid it like the plague!!! If you are going to go ****Read your contract thoroughly****and take a picture of what you signed before the take it away... More