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Audi Pembroke Pines
Fort Lauderdale, FL
248 Reviews
Audi Pembroke Pines in FL is a new and used luxury car dealer that serves auto shoppers from Pembroke Pines, Fort Lauderdale, Hollywood, and Hialeah. Whether you're here to buy a new Audi or pre-owned vehicle, secure financing, have your auto serviced or repaired, or purchase Genuine Audi Parts, you'll always receive a 100% effort on our part to make sure you are completely satisfied with your visit. Our family-owned and operated dealership has been a part of this community since 2009, and we believe in treating every customer like family. In fact, our commitment to providing exceptional customer service has helped us earn Audi's Magna Society award for six consecutive years.
Audi Pembroke Pines is also a proud member of the Holman Automotive Group, which was founded in 1924 and has dealerships in Florida, Pennsylvania, and New Jersey. Since the beginning, our organization has believed in building success by investing in our people, our customers, and our community. By following that philosophy, we've become the largest Audi dealer in Broward County. When you buy from Audi Pembroke Pines, you'll experience a warm, stress-free environment. Just browsing? That's fine, because we think you'll make Audi Pembroke Pines your go-to destination for all your automotive needs.
When you own an extraordinary vehicle like an Audi, your car ownership experience should be extraordinary as well. That's why we provide so many ways to serve you right here from the website. Our entire new and used inventories are online as well as a finance application, a form to schedule your service appointment, and a parts request form. We're also here seven days a week to serve you, so feel free to give us a call at 888-378-8973 or visit us at 15000 Sheridan Street, Pembroke Pines, FL 33331.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 248 reviews
July 31, 2024
Audi Pembroke Pines does it right! I called Michael Petramale about a used car on the lot and provided me the details that I asked for before coming in (out-the-door price, warrant I called Michael Petramale about a used car on the lot and provided me the details that I asked for before coming in (out-the-door price, warranties on the car, what fees they have, etc.) which made the process a lot easier. He set me up with an appointment with Seth Thomas the next day since he wouldn't be in the office and assured me that Seth would provide excellent service. Seth did exactly that and allowed me to test drive, examine the car, and answer questions that I had. When purchasing the car, they were very transparent about the price and explained each part of the purchasing process. We did run into an issue when paying for the car, but we were able to get past it fairly quickly thanks to Jack Mitrani. Overall great experience! More
by pmc5
Employees Worked With
Michael Petramale, Seth Thomas, Jack Mitrani
June 04, 2024
Daniel Gomez is my Service rep for my Daughter & myself AND Eric Palmer is the service rep for my Husband - we have 3 Audi's. I can't express to you in words how we depend on these two guys to keep our car AND Eric Palmer is the service rep for my Husband - we have 3 Audi's. I can't express to you in words how we depend on these two guys to keep our cars in check. my husband travels a lot in his Audi. My daughter is 16, I love that my teenage daughter can pull in and service her car, be it air in the tires or windshield fluid, or whatever she needs, Daniel is There. And if Daniel is off, Eric is there to jump in and help. As a mom, that is priceless. Their Customer Service is above and Beyond... For that, we will only drive and refer to Audi. Thank You! More
by sumac_therms_0v
June 02, 2024
Great dealership! The best in South Florida. Honest, professional and transparent with their numbers. They won’t play games with the numbers like other dealerships. Th The best in South Florida. Honest, professional and transparent with their numbers. They won’t play games with the numbers like other dealerships. They treat every customer with the utmost respect & attention. Joel Pena was amazing! Mark from Finance is a vault of knowledge. Met the GM Ryan who is engaged and on site. Jack from Finance worked diligently on getting my loan approved. More
by Kim G
Employees Worked With
Joel Pena
May 07, 2024
The friendly and professional team contributed to a quick decision to purchase a new car. Special thanks to Michael Petramale for his excellent service and dedicated attention to the client! quick decision to purchase a new car. Special thanks to Michael Petramale for his excellent service and dedicated attention to the client! More
by Yury
May 02, 2024
Excellent attention and service. I recommend this dealer for constant very fine job and always thinking on the customer satisfaction. I recommend this dealer for constant very fine job and always thinking on the customer satisfaction. More
by Erasmo Jjimenez
Employees Worked With
April 18, 2024
Great place to service my car. Adrian keeps me informed of everything, is very attentive and professional. I would not go anywhere else to service my car. Adrian keeps me informed of everything, is very attentive and professional. I would not go anywhere else to service my car. More
by Monica Dimey
Employees Worked With
Adrian Noa
March 28, 2024
I purchased my vehicle at your dealership as a Pre-Certified vehicle. Thankfully we also added the extra 5 year or 35,000mile warranty your dealer offers along with the wheel and tire warranty. Si Pre-Certified vehicle. Thankfully we also added the extra 5 year or 35,000mile warranty your dealer offers along with the wheel and tire warranty. Since the purchase of this vehicle we have been returning to fix a front end creaking sound that has been revised now for over 4 visits. We have replaced all the control arms upper and lower with all new Audi OEM parts that come with bushings NEW. This last visit they just told us that the bushings were the reason for THIS VISITS creaking sound. (Which is the same sound since the beginning) Service dept. said that the lower bushings were dry rotted. HOW? Since the replaced upper and lower mechanical arms have been fully replaced and the vehicle has only been driven 5000 miles since that repair. How do NEW bushings get dry rotted so QUICKLY. I own a Honda Pilot SUV with 90,000 miles on it and the bushings are still the original part of that vehicle. NEVER been replaced and Never have given us a problem or sound. Not sure what is really going on here but I know that the mechanics along with Matt the service manager can not figure the problem out. Complaints of vibration while driving the car on the highway have been another issue and this also has never stopped. Tires wearing away VERY quickly with feathering happening. And every time this vehicle comes in for its sounds we are charged with balancing and alignment of all wheels. We are doing everything we can on our end but ending up again and again for the same issues and PAYING for the same issues over and over each time. WE are getting tired of paying $500 for the deductible every time and the issue never being resolved. There should be a service warranty with the Audi shop that if my car comes back in with the same issue that the customer is extended some customer service of trying to FIX the problem and not keep draining their pockets because your experts can't figure it OUT. More
by alain1
March 08, 2024
Daniel is the best! He has been my service associate for 6 years and I have no complaints. He is always there when I need him and books an appointment same day for me if He has been my service associate for 6 years and I have no complaints. He is always there when I need him and books an appointment same day for me if I have an emergency. I love the team here. I literally have Audi Fort Lauderdale a mile away from my home but choose to drive to Pembroke Pines because of the customer service. More
by Angely
Employees Worked With
February 19, 2024
I service my AUDI etron here since 2 years as the dealer I've bought it is far from my house and also has a low quality attention (The Collection, Coral Gables). I can tell their service is very professiona I've bought it is far from my house and also has a low quality attention (The Collection, Coral Gables). I can tell their service is very professional and very quick orgnized, alsway a pleasure to bring my car there... Thanks guys! More
by Martin Fraire
Employees Worked With
Chris Cevallos
