Audi Pembroke Pines

Contacted Kyle at AUDI PP to Lease a new SQ5. Kyle was quick to respond. We setup an appointment, test drive and lease. The process was quick and easy. quick to respond. We setup an appointment, test drive and lease. The process was quick and easy. More

My wife and I found a set of keys in Ft. Lauderdale. In addition, there was an Audi key FOB attached. We called Audi Coral Springs to see if they had a "FOB Reader". They did not, but said that Audi Pembr addition, there was an Audi key FOB attached. We called Audi Coral Springs to see if they had a "FOB Reader". They did not, but said that Audi Pembroke Pines did have a Reader. We drove there, from Pompano Beach, where we met Evan Kendra, a very nice Sales Consultant. He was the one who told us about the Reader. We also met Steve Paula, Parts Consultant, who was very amiable! Both gentleman were only too willing to help me find the owner who lost 5 keys, an entrance key FOB, and an Audi car FOB. Steve placed the Audi FOB on the reader and the VIN information came up along with some info about the owner. Steve called the owner and left his information. We are most appreciative of the courtesy and diligence of these two men to help find the owner of the keys. They represent your dealership in 5 star fashion and are a credit to our community. Our sincere thanks go to Evan and Steve for excellent customer service. We left your dealership and returned the keys, to the owner's representative. The owner now has the keys, and FOBs in her possession, and she is so very, very, grateful for their kindness! Christmas now will be much more merrier because of the dedication of Evan and Steve. Thank you so much for their job well done. They have my utmost respect. Mr. Holman should be very proud! Marc Walther Pompano Beach More

It was an awesome transaction ,very transparent and great to deal with. This time at the Collection in the Gables. This is our 3rd Audi from Peter. to deal with. This time at the Collection in the Gables. This is our 3rd Audi from Peter. More

Inquired about a used Q7. I received emails quickly, then called to drive 40 minutes to test drive it. A sales rep took me for the test drive, then instructed me to go to Kelly blue book and ask for an insta called to drive 40 minutes to test drive it. A sales rep took me for the test drive, then instructed me to go to Kelly blue book and ask for an instant cash offer for my trade in, using their zip code so they would get the lead. I did that and got bombarded with calls from OTHER dealerships offering to buy my vehicle, but never heard from this dealership. I emailed the reps who had emailed me, and asked them to view the offer and send me a detailed quote for the vehicle with all fees. They dropped the ball and never did after promising to do so. Then I chatted with someone to follow up since the vehicle was still available and dropped in price, and they stated a price $2k higher than online..... Very unprofessional More

Great Sales Specialist Kevin was highly recommended from a previous Audi sales friend that worked at the dealership and I have to say I was satisfied with the outcome, I pur Kevin was highly recommended from a previous Audi sales friend that worked at the dealership and I have to say I was satisfied with the outcome, I purchased the 2019 Q3 after returning a leased 2017 Q3 and Kevin made it easy for me, walked me thru the entire process and was very patient with me. I did have a little bump on the road with finance but nothing to do with Kevin, at the end the finance department was able to clear the matter and we were on the same page and I’m a happy customer and will recommend Kevin and Audi Pembroke Pines. The Best in the Audi industry of South Florida. More

Great Deal & Friendly Service This was my first time using Audi Pembroke Pines. I got in contact with Kevin Leyte-Vidal - who I communicated with primarily via email & text - he wa This was my first time using Audi Pembroke Pines. I got in contact with Kevin Leyte-Vidal - who I communicated with primarily via email & text - he was extremely responsive. I shot for the stars with a very aggressive offer on an S4, he was able to BEAT my aggressive offer by $10! When I came in to sign the papers, he was very accommodating, helpful & knowledgeable of the car & features. Kevin was probably the only sales person I've worked with that actually wanted to get me a great deal. I will certainly be back to Audi PP when I look for a new car for my wife & will definitely be working with Kevin. More

Poor Service & Untrustworthy Contacted dealer about purchase online. First online sales person was unresponsive and couldn’t answer simple questions about the car. Contacted a man Contacted dealer about purchase online. First online sales person was unresponsive and couldn’t answer simple questions about the car. Contacted a manger that put me in touch with another sales person. He was responsive at first, but when I raised concerns about the service history of the car and asked if the car could be certified or if I could purchase a warranty, I received no reply. When I followed up, was advised the car was sold, but the car is still advertised online a week later. Would never do business with this dealer - poor service and untrustworthy. More

Don’t stand by their guarantee Bought a used suv cash first sign dead battery take it to service all the undercarriage was rotten they refused to fix or give allowance Bought a used suv cash first sign dead battery take it to service all the undercarriage was rotten they refused to fix or give allowance More

Great experience Beth Jerry went above and beyond to get me the deal I wanted and delivery date as well. The FI Manager Mike was also very helpful and got our paperwo Beth Jerry went above and beyond to get me the deal I wanted and delivery date as well. The FI Manager Mike was also very helpful and got our paperwork done in no time. Thank you both! More

2018 Q7 Lease We gave this review 5 star because it was a pleasure having Daniel Villaverde walking my wife and I through the process of learning about leasing an A We gave this review 5 star because it was a pleasure having Daniel Villaverde walking my wife and I through the process of learning about leasing an Audi to getting us the car we wanted. His professionalism and knowledge was top notch and would not hesitate to refer my friends to him. As was Michael in Finance who was great and personable to work with. More