Audi Pembroke Pines
Fort Lauderdale, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 248 reviews
Clean, comfortable with a friendly staff and atmosphere. Plenty of coffee and snacks. Thank you Pembroke Pines Audi. In and out in no time. Thanks again. Plenty of coffee and snacks. Thank you Pembroke Pines Audi. In and out in no time. Thanks again. More
Ivonne is wonderful to work with! Responds very quickly and made the buying process simple. Even though I'm over 1000mi away I would definitely contact Ivonne when I buy my next car, it's too bad audi dea and made the buying process simple. Even though I'm over 1000mi away I would definitely contact Ivonne when I buy my next car, it's too bad audi dealers in my area aren't as responsive. Thank you for smooth and seamless buying experience! More
My Salesman, Mark Cacciaguida, was great! In fact everyone at the dealership was very helpful. Buying during COVID was handled safely with no worries. Highly recommended. everyone at the dealership was very helpful. Buying during COVID was handled safely with no worries. Highly recommended. More
She was awesome. I spent weeks be tortured by people at 3 other Audi dealerships. I highly recommend contacting her. Would recommend her to my friends other Audi dealerships. I highly recommend contacting her. Would recommend her to my friends More
Purchasing a new vehicle during COVID can be a daunting experience. Ivonne and her team were fantastic right from the start, the process was easy, efficient and most importantly, painless. We did everythi experience. Ivonne and her team were fantastic right from the start, the process was easy, efficient and most importantly, painless. We did everything online via email, even signed securely on line. She provided us the best price of any Audi dealership in South Florida with out having to haggle back and fourth. She responded to my numerus emails quickly with the information I needed to make a decision, no pressure what so ever. This was so refreshing. Lucas delivered the vehicle and it was truly a contactless experience which was a requirement for us. When we arrived the car was ready and waiting. All we had to do was fire it up and go. At no time did we have to enter the showroom and everyone was wearing masks! Lucas as the brand specialist also helped us with technical questions the day after the sale. So it was not just I got the sale now go away, he made himself available virtually to respond to our questions after the sale and delivery. He was very helpful. I recommend that if you are in the market for a new or preowned Audi this is the place you want to purchase your Audi. Great selection, lowest prices in town and the best sales team. What else can you ask for? Thanks again Ivonne! More
Ivonne was wonderful. She was patient. Very knowledgeable. She made sure all the paperwork was ready so I could just come in, and pick up the vehicle. I highly recommend her! knowledgeable. She made sure all the paperwork was ready so I could just come in, and pick up the vehicle. I highly recommend her! More
“ Excellent buying experience!! ”Purchased my first “ Excellent buying experience!! ” Purchased my first Audi. The staff is very easy to deal with and professional, you won't find pushy salesmen, Kyle “ Excellent buying experience!! ” Purchased my first Audi. The staff is very easy to deal with and professional, you won't find pushy salesmen, Kyle Block & Christian Magdalena (finance consultant) were the best.Great team to do business with. Thanks More
I purchased my Audi Q5 on 9/7/20 and that process with Lucas was great. Because there was an issue with my "Audi connect" I had to bring my car to service on October 1st. When I arrived for my appointme Lucas was great. Because there was an issue with my "Audi connect" I had to bring my car to service on October 1st. When I arrived for my appointment, having never been there before, I followed the signs and remained in my car. It was towards the end of the day so there were no other customers for me to watch to see "what the process was". I sat in my car for almost 20 minutes. No one addressed me. The guys in the red shirts were just sitting down towards the end of the bay. The Reps in the office never came out to see if I had been helped. One rep, who was helping the only other customer, finally asked me if I needed anything but only after passing my car 3 or 4 times. It was very uncomfortable and a horrible first time experience. More
I used the Costco program and Ivonne was extremely helpful. She was knowledgeable about the vehicles and came back with a price quickly which was by far the best I had received. She was also able to c helpful. She was knowledgeable about the vehicles and came back with a price quickly which was by far the best I had received. She was also able to coordinate help for me with the vehicle’s technology when I could not get it to work. More
Let me take this opportunity to let you know what an incredible asset you have in Ivonne Travieso. I never met Ivonne in person (I wish I did) because the negotiation of my new 2019 Audi A6 took place incredible asset you have in Ivonne Travieso. I never met Ivonne in person (I wish I did) because the negotiation of my new 2019 Audi A6 took place over emails, text messages and phone calls. Ivonne was so incredibly patient with me. I recently got in to an accident and my insurance company totaled my car. However, prior to my car being totaled out, I told Ivonne about my accident and advised her that I was waiting for my insurance company's decision prior to purchasing my new vehicle. She was never pushy about the sale of a vehicle but was concerned about my situation. She told me sometimes a decision to total a car out could take some time. She texted me and gave me encouragement about my situation and to let her know when I was ready. However, Ivonne still negotiated a price for a 2019 Audi A6 and I wasn't ready to purchase the vehicle yet. Ivonne could've just moved on to the next sale but she spent time with me. Wow!! Who would even do that? Fast forward several days, I got back with Ivonne and told her I was ready to move forward with the purchase because the insurance company made a quick decision about the fate of my car. She assured me that the deal that was previously negotiated was still available. I couldn't believe that the negotiated price was still available. I immediately told Ivonne that I would be by later that night but I was concerned with the closing time. Ivonne instructed me to fill out the credit application prior to my arrival to speed up the transaction. Ivonne was more concerned about my time in the dealership than the closing time. Ivonne said don't worry about the closing time that we will be here to complete the transaction with no rush. Well, when I arrived, the transaction couldn't have gone any smoother. I've purchased many cars in my life (mainly Audi's) and never had a deal go so smoothly. Like I said in the beginning, Ivonne is a tremendous asset for Audi and Pembroke Pines Audi. I wish things in life could go this smooth and easy. We need more people like Ivonne who handled this transaction with a smile. Never once was she upset (and I gave her reasons to be upset). Please give her all the praise in the world from me, she deserves the credit. Thank you again for the experience of a life time. More