Audi Pembroke Pines

My car was towed in for repairs and less than 2 weeks my car was back on the road. Joe is excellent. Great customer service. car was back on the road. Joe is excellent. Great customer service. More

Ivonne was great! She was quick, efficient, and immediately arranged for me to meet with Ali, a sales specialist. Ali was awesome! She was knowledgeable, relatable, and listened. Mark, in finance immediately arranged for me to meet with Ali, a sales specialist. Ali was awesome! She was knowledgeable, relatable, and listened. Mark, in finance was patient and thorough, a real professional who made me feel at ease with my transaction. Thanks to everything Audi for making it a seamless transaction for my family and me. :) More

Ivonne travieso fue muy especial muy atenta enseguida nos atendió al igual que Ali la vendedora y el financista Una ves más formo parte de la familia AUDI atendió al igual que Ali la vendedora y el financista Una ves más formo parte de la familia AUDI More

Great deal and service. Pleased with overall experience at pembroke audi. I would look for them again in the future. Ivonne promptly submitted the offer upfront at pembroke audi. I would look for them again in the future. Ivonne promptly submitted the offer upfront More

Audi of Pembroke Pines parts department is the best in south Florida. Steve Paula from the parts department has been so patient with me since December in assisting me in ordering multiple parts for my dam south Florida. Steve Paula from the parts department has been so patient with me since December in assisting me in ordering multiple parts for my damaged Audi vehicle. More

Although I didn’t end up buying an Audi for my wife, I felt compelled to acknowledge the service we received from our salesperson, Mr. Jay Rellis. He was a pleasure from “hello” showing great patience wit felt compelled to acknowledge the service we received from our salesperson, Mr. Jay Rellis. He was a pleasure from “hello” showing great patience with my spouse and I starting our test-driving journey to find her a new car. Three weeks later, we were ready to settle on the Audi and a competitor. Jay prepared the excellent deal on a beautiful A4 Premium Plus that we worked out over the phone. In the end, my wife chose the competition, much to my disappointment, but it was her car after all. I called Jay and he was a total professional. So, if you’re looking for an Audi, please check out Audi Pembroke Pines and ask for Jay Rellis for white glove service from start to finish, you’ll be glad you did. More

Confirmed a car of interest was in inventory via their chat line and then via a phone call where I schedule an appointment. Drove from Naples to Fort Lauderdale to see the car and was told it sold “some chat line and then via a phone call where I schedule an appointment. Drove from Naples to Fort Lauderdale to see the car and was told it sold “some time ago”. As of today, it’s still showing as available on their web site. No follow up call from management apologizing, explaining the situation. 5 stars for the receptionist working Wednesday, 3/10 at 6pm. She was great. More

Very professional service and quick responses to texts. Geoffrey wanted to make sure all my concerns were addressed before leaving with the car. Car comes back cleaned and ready. Geoffrey wanted to make sure all my concerns were addressed before leaving with the car. Car comes back cleaned and ready. More

I have leased//purchased 4 Audi's from this dealership (and have had 5 total). Normally service is great here, and I am pleased with sales and service. However, I have never had any major service issu (and have had 5 total). Normally service is great here, and I am pleased with sales and service. However, I have never had any major service issues with any of my cars. Now, when something breaks, completely different story!!! I have a 2019 S4 leased brand new, and it has been one issue after another, with the Audi Presence warnings continue to happen every day, and continual lane departure warnings, even with no car in front of me. I have brought the car back MANY times, and still not resolved. I've literally driven off the lot, and the light has come back on. I now have a ticket in with Audi North America, and I have sent multiple pictures, and video to Audi Pembroke pines, all to no avail. Now my texts, and calls are just completely ignored, and I am still stuck with a broken car. Even, the sales rep I deal with for the previous 4 cars, is now not returning calls. Moral of the story. Audi is great when it works, when it doesn't, heaven help you!! You're stuck with a LEMON, until you can either get something done, and//or trade the lemon (at your own cost) and go get another car. Next one will definitely NOT BE AN AUDI!!!! More

Great help from Ivonne and the Pembroke Pines team. Quick responsiveness, friendly, and helpful. My best experience with any of the south Florida Audi dealers. responsiveness, friendly, and helpful. My best experience with any of the south Florida Audi dealers. More