Rusnak/Pasadena Audi - Service Center

Responsive and considerate Egan was thorough, professional and friendly. I liked him very much and we both have something in common: we both collect pens! Fun to meet another Egan was thorough, professional and friendly. I liked him very much and we both have something in common: we both collect pens! Fun to meet another collector. More

Great experience! I thought the service was excellent. I worked with Egan, who met me on time, explained everything to me thoroughly and took care of the car. He was pl I thought the service was excellent. I worked with Egan, who met me on time, explained everything to me thoroughly and took care of the car. He was pleasant, efficient and very helpful More

service review great experience with service advisor and all of the rest of the staff I interacted with. Never have had any complaints with service personnel or the great experience with service advisor and all of the rest of the staff I interacted with. Never have had any complaints with service personnel or the quality of work. More

JOHNNY WAS FANTASTIC! Wonderful customer service, fantastic communication and overall made me feel welcome and addressed all my concerns. Rusnak will be my go-to for all my Wonderful customer service, fantastic communication and overall made me feel welcome and addressed all my concerns. Rusnak will be my go-to for all my service and purchasing needs! More

Audi 15k Service Everything went well. I got a great loner car to use during the service of my car. Everyone was genuine about wanting to help me. I picked up my car w Everything went well. I got a great loner car to use during the service of my car. Everyone was genuine about wanting to help me. I picked up my car with no problems and it was like brand new. More

My Audi Service Egan Kwan was very helpful and took care of my questions. The cashier was also pleasant and efficient. There was a delay of almost 10 minutes to r Egan Kwan was very helpful and took care of my questions. The cashier was also pleasant and efficient. There was a delay of almost 10 minutes to retrieve my car when I came to pick it up. More

Owner of S6 Great service and customer service timely performance and delivery followed by phone call , awesome and quality work, I would recomend them to frien Great service and customer service timely performance and delivery followed by phone call , awesome and quality work, I would recomend them to friends and family . More

Professional and helpful Service tech guys went out of their way to cover my wife's SUV trunk with protective sheets before loading the wheels/tires I'd switched out of my A6. Service tech guys went out of their way to cover my wife's SUV trunk with protective sheets before loading the wheels/tires I'd switched out of my A6. Very friendly! More

Fantastic Service Johnny is the best! Incredibly nice, very clear, fast to get my loaner car and the service was very fast. It was an absolute pleasure! Johnny is the best! Incredibly nice, very clear, fast to get my loaner car and the service was very fast. It was an absolute pleasure! More

excellent and outstanding. Larry and Henry were excellent help like always, they always take care of my needs and have my on my way.. I enjoy visiting Rusnak Pasadena because of Larry and Henry were excellent help like always, they always take care of my needs and have my on my way.. I enjoy visiting Rusnak Pasadena because of the great service I get from great professionals .. More