429 Reviews of Rusnak/Pasadena Audi - Service Center
New car service Very minor adjustment of the front end alignment. Work was done correctly and in a reasonable amount of time. No other service issues at this time. Very minor adjustment of the front end alignment. Work was done correctly and in a reasonable amount of time. No other service issues at this time. More
Service My Audi A6 needed a service and Henry Perez went above and beyond to make sure my car was taken care of and in a timely manner, thank you Henry!! My Audi A6 needed a service and Henry Perez went above and beyond to make sure my car was taken care of and in a timely manner, thank you Henry!! More
Minor repairs Rusnak always does a great job with my car. It's a 2000 Audi A4 with 150,000 miles and it runs like new. Not kidding! Rusnak always does a great job with my car. It's a 2000 Audi A4 with 150,000 miles and it runs like new. Not kidding! More
Easy service Getting car serviced is typically a pain, but this was super easy. Everyone was efficient and polite. Ca was done early in the day as promised. Getting car serviced is typically a pain, but this was super easy. Everyone was efficient and polite. Ca was done early in the day as promised. More
Review Vince, the service advisor is great. I have requested him for years. He is friendly, helpful and knowledgable. Would highly recommend the serv Vince, the service advisor is great. I have requested him for years. He is friendly, helpful and knowledgable. Would highly recommend the service to anyone. More
Scheduled Audi Care Maintenance and Brake Replacement Always exceptional service! We brought our Audi in for a routine 35,000 mile service. While there, our front and back brakes needed to be replaced. Always exceptional service! We brought our Audi in for a routine 35,000 mile service. While there, our front and back brakes needed to be replaced. Henry made sure the work got done and was ready to go the same day. Henry and his colleagues are always great to work with and are top notch when it comes to repairs on your vehicle. More
Good service. The only thing is that the right engine mount wasn't replaced as recommended. I'll get more specifics and bring my car back. The only thing is that the right engine mount wasn't replaced as recommended. I'll get more specifics and bring my car back. More
Schedule Maintenance; Battery Replacement Vince is always easy to work with and friendly. I appreciate his efficiency. Also, the shuttle service is nice perk to get me back home. Vince is always easy to work with and friendly. I appreciate his efficiency. Also, the shuttle service is nice perk to get me back home. More
Last scheduled check up Always easy to work with and pleasant staff. Loner, rental, car was quickly obtained so I could go about my day. All employees knowledgeable on any qu Always easy to work with and pleasant staff. Loner, rental, car was quickly obtained so I could go about my day. All employees knowledgeable on any questions about my car. More
Replace rear brakes The Rusnak service team is very well trained, polite and respectful of me as a customer. Vince is a fine service rep (replacing Larry who was great) a The Rusnak service team is very well trained, polite and respectful of me as a customer. Vince is a fine service rep (replacing Larry who was great) and I particularly appreciate the provision of an Audi loaner when my car is in for service. More