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Rusnak/Pasadena Audi - Service Center

Pasadena, CA

4.7
429 Reviews

429 Reviews of Rusnak/Pasadena Audi - Service Center

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August 21, 2016

Great customer service From point of driving up until leaving on completion of work, Rusnak staff was courteous, fast, and thorough, which made for an extremely pleasurable More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kin Kwan
Aug 29, 2016 -

Audi Pasadena responded

Kim, I am so glad to hear that you enjoyed your experience and that everyone you encountered was pleasant and friendly! We appreciate your excellent feedback! -Niko Dietier Karvunidis, General Manager

August 17, 2016

Great customer service and friendly workers Rusnick Audi provide great service, people work there are friendly and courtesy to me. They have very clean facilities. They are efficient in handling More

by Kwo4425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The shuttle driver , Henry Perez
Aug 29, 2016 -

Audi Pasadena responded

Thank you for your great review! I am happy to hear that you enjoyed our dealership and the entire Service process. We look forward to working with you in the future! -Niko Dietier Karvunidis, General Manager

August 17, 2016

Another great experience coming in for a 15,000 mile service. I received the royal treatment from Vince. He took care of everything. I didn't have an appointment and the More

by Shant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna
Aug 29, 2016 -

Audi Pasadena responded

Shant, Thank you for the great review! I am happy to hear that Vince made this an excellent experience for you! We look forward to working with you again. -Niko Dietier Karvunidis, General Manager

August 13, 2016

always fantastic service! always great service. i can always count on vince and the team to take care of all my car needs. always consistent and good. thank you. More

by megs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna
Aug 23, 2016 -

Audi Pasadena responded

Thank you for the great review. I am glad to hear that Vince and the team treated you and your car well during your visit! -Niko Dietier Karvunidis, General Manager

August 13, 2016

Excellent and prompt service I brought my car for a recall update. The service was excellent and fast. Loved that my car was washed also when I picked up. More

by Aline Y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna
Aug 23, 2016 -

Audi Pasadena responded

I am happy to hear that you had a quick and professional Service experience. Thank you for the great review! -Niko Dietier Karvunidis, General Manager

August 07, 2016

in for for minor details in for some minor details and the service department took care of them as if they were major repairs, kudos to them for being so diligent. More

by S4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eagen
Aug 23, 2016 -

Audi Pasadena responded

Thank you for the fantastic review of our Service department. We look forward to working with you in the future! -Niko Dietier Karvunidis, General Manager

August 07, 2016

Fantastic, fast and thorough service! Having worked with Vince during my visits, I always receive top notch service. Super knowledgeable, detailed, efficient, and patient even when I scare More

by sabrina1091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna
Aug 23, 2016 -

Audi Pasadena responded

Thank you so much for the fantastic review, Sabrina! Thank you for recognizing Vince, and thank you for choosing to work with us! - Niko Dietier Karvunidis, General Manager.

August 03, 2016

Henry is the best! This is my 4th Audi and I ALWAYS get the best, most prompt, friendly and efficient service from Henry when I get my cars serviced. More

by Heidi Vincent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
Aug 15, 2016 -

Audi Pasadena responded

Heidi, thank you for continually choosing to work with Rusnak/Pasadena Audi! I am so happy to hear that you have enjoyed great customer service from our Service team member Henry. Thank you for the excellent review! Niko Dietier Karvunidis, General Manager

July 30, 2016

Always Excellent I have never been disappointed with the service at Rusnak, and I'm three Audi's in! I highly recommend Audi service at Rusnak to anyone. More

by Sugarcube
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
Aug 08, 2016 -

Audi Pasadena responded

Thank you for continually choosing Rusnak Pasadena Audi! I am happy to hear that our Service department keeps you happy with each visit. -Niko Dietier Karvunidis, General Manager

July 29, 2016

Brake Service My normal service advisor was out and Henry Perez stepped in and handled everything perfectly. I bought my car from Rusnak and they have serviced it f More

by MikeB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
Aug 08, 2016 -

Audi Pasadena responded

Mike, thank you for recognizing Henry! I am happy to hear that he took great care of you, and we look forward to working with you in the future! - Niko Dietier Karvunidis, General Manager.

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