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Rusnak/Pasadena Audi - Service Center

Pasadena, CA

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430 Reviews

430 Reviews of Rusnak/Pasadena Audi - Service Center

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November 30, 2019

Amazing services as always! Jonny Borja is outstanding, always with a smile and great attitude. He is very thorough and clear explaining al about service. More

by gildazevallos
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Nov 30, 2019 -

Audi Pasadena responded

Thank you for the great review! We will be sure to thank Jonny for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!

November 21, 2019

I’ve always had great service at Rusnak Audi. I would recommend to everyone the owns an Audi to experience the great service at Rusnak Audi. More

by tbekarian
Recommend Dealer
Yes
Employees Worked With
Bobby leffard
Nov 22, 2019 -

Audi Pasadena responded

Thank you for your business and recommendation. We look forward to your next visit.

November 02, 2019

Henry was outstanding! He know is job very well & keep doing the good work & thanks !God bless you ! thank for going Extra miles my first visit was very impressed by Henry Perez More

by Papoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2019 -

Audi Pasadena responded

Thank you for the great review! We will be sure to thank Henry for providing you with outstanding service. Let us know if there is anything else we can help you with. We look forward to your next visit!

October 24, 2019

Yearly maintenance Rusnak of Pasadena performed all work with no issues, Christian was helpful and informative, only minor issue car was completed later than originally More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Pompa
Oct 25, 2019 -

Audi Pasadena responded

Larry, thank you for allowing us to resolve the issue and remaining patient while we did so. We appreciate your business. Be sure to let us know if there is anything else that we can do for you. Have a great day.

October 23, 2019

Service Friendly courteous and great service. Car was ready when promised. Explained all service performed on the car. Car was washed as well when picked up. More

by Luann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2019 -

Audi Pasadena responded

Hi Luann, thank you for the great review! We are happy to know your feedback was positive. We hope to see you again soon.

October 15, 2019

Ian was great Ian was a great service advisor who addressed our needs to have the front brakes replaced due to a prior product defect. Our car was covered under war More

by Bjjohnson21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian De Los Reyes
Oct 15, 2019 -

Audi Pasadena responded

Hi there, thank you so much for sharing your great feedback with us! We are so pleased to hear Ian has given you outstanding service. It was a pleasure working with you. We hope to see you again!

October 15, 2019

Great service I visited the dealership due to safety recall. The process was seamless from scheduling to car pick-up. Ian de los reyes was professional and pleasant More

by RSX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian De Los Reyes
Oct 15, 2019 -

Audi Pasadena responded

Hi there, we appreciate your kind words! We can't wait to share your compliments with Ian and our team. We hope to see you again!

October 14, 2019

Stellar service by Ramzi Nothing but stellar service at this dealership. Ramzi rectified a previous service issue with professionalism, great follow up and tremendous customer More

by Ari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramzi
Oct 15, 2019 -

Audi Pasadena responded

Thank you for the great review, Ari! We hope you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

October 06, 2019

I’ve been a few Audi dealerships in the great Los Angeles area. This is definitely one of the busiest. It however is also the most efficient. The service advisor is knowledgeable and friendly. Other staff I More

by Steven
Recommend Dealer
Yes
Employees Worked With
Henry Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2019 -

Audi Pasadena responded

We are so delighted to learn of your outstanding feedback for us. Thank you so much for sharing and if there is anything else we can do for you, please do not hesitate to reach out and let us know. We welcome you again, Steven!

October 05, 2019

I was pleased with mr. Jose taking care of all my needs. He took it upon himself to manage all necessary services, he even called Uber back and forth service for my convenience. Thank you very much for no More

by Joujou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Henriquez
Oct 06, 2019 -

Audi Pasadena responded

Julia, thank you for allowing Jose to meet your needs. We appreciate your business and hope to see you again soon.