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429 Reviews of Rusnak/Pasadena Audi - Service Center
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October 05, 2016
35,000 service for A4 The service folks, including Egan my rep, are agreeable, kept me updated and were a pleasure to deal with. The loaner car person and the cashier we The service folks, including Egan my rep, are agreeable, kept me updated and were a pleasure to deal with. The loaner car person and the cashier were also very proficient and customer service-oriented. More
by ggausman
Employees Worked With
egan
September 29, 2016
Great, friendly, helpful service Henry went above and beyond for us! Service was quick and the shuttle ride home and the car wash just showed how much Rusnak goes all out for their c Henry went above and beyond for us! Service was quick and the shuttle ride home and the car wash just showed how much Rusnak goes all out for their customers. More
by Kennedy
Employees Worked With
Henry Perez
September 28, 2016
Smooth, Smiling, Service I took my car in, as it had been recalled. The staff knew exactly what to do without too much explanation. The took my car right away, had me meet I took my car in, as it had been recalled. The staff knew exactly what to do without too much explanation. The took my car right away, had me meet with Vince, the Service Representative who was incredibly nice and very helpful. I was offered a loaner, which was unexpected and extremely convenient! I have a cabriolet and told the Service Attendent who was handling the car loaner paperwork that I actually was thing of getting the SUV before I committed to the cabriolet, so he loaned me one to see how it drove -- love it! That will definitely be my next car! Thank you for the great experience. More
by Ammcoy
Employees Worked With
Michael is great! Might contact him soon. Vince is extremely helpful. Paul was also very understanding (thank you, Paul), Vincent Stamegna, Michael Parrish
September 24, 2016
Excellent service. Very friendly and professional service all the way around. The service reps take the extra steps to ensure that my satisfaction as a customer is met. Very friendly and professional service all the way around. The service reps take the extra steps to ensure that my satisfaction as a customer is met. More
by Jim O
Employees Worked With
Henry Perez
September 23, 2016
Audi service It was a great experience! Henry did an excellent job explaining everything that was preformed on car. I would recommend Rusnak/Pasadena Audi to every It was a great experience! Henry did an excellent job explaining everything that was preformed on car. I would recommend Rusnak/Pasadena Audi to everyone. More
by Bradley A Mohr
Employees Worked With
Henry Perez
September 22, 2016
Audi Q5 SERVICE The service guy name HENRY was SO PROFESSIONAL AND FRIENDLY! EVERYTHING WENT WELL AND I will definitely consider come back for service again! Thank y The service guy name HENRY was SO PROFESSIONAL AND FRIENDLY! EVERYTHING WENT WELL AND I will definitely consider come back for service again! Thank you. More
by yiranli4
Employees Worked With
Henry Perez
September 22, 2016
Excellent service experience. Henry was excellent at meeting my needs and keeping me informed all the way through the process. I would definitely recommend Rusnak for Audi servicin Henry was excellent at meeting my needs and keeping me informed all the way through the process. I would definitely recommend Rusnak for Audi servicing. More
by alanhaight
Employees Worked With
Henry Perez
September 19, 2016
Great service experience I've come to expect a great service experience from my local dealership and they certainly didn't disappoint this time either. Vince is my service a I've come to expect a great service experience from my local dealership and they certainly didn't disappoint this time either. Vince is my service advisor and he makes me feel like my car is in great hands with him. More
by sonny1
Employees Worked With
It's always a pleasure to deal with Vince when needing to service my car. He's knowledgable and efficient and always very helpful with his advice and spot on with his assessments., Vincent Stamegna
August 30, 2016
Great service and excellent customer attendance. Vincent provided an excellent service with attention to details and made the entire process very fast and easy. and excellent customer attendance. Vincent provided an excellent service with attention to details and made the entire process very fast and easy. Thank you ! More
by jcana
Employees Worked With
Vincent Stamegna
August 24, 2016
Great Customer Service!! Henry was Amazing as usual!! He went out of his way to make sure the car was serviced well and was very accommodating to the schedule requests. Great Henry was Amazing as usual!! He went out of his way to make sure the car was serviced well and was very accommodating to the schedule requests. Great service! More
by Jonathan N
Employees Worked With
Henry Perez
