Rusnak/Pasadena Audi - Service Center

Very Attentive Jared and the staff made me feel like a VIP, service was incredible. From the moment I pulled up until I was back in my car I felt like the process wa Jared and the staff made me feel like a VIP, service was incredible. From the moment I pulled up until I was back in my car I felt like the process was seamless. More

Great Experience Problem was corrected quickly. It was a pleasant encounter. I had worried that a rattle around the dash would not be found. However it was and fixed Problem was corrected quickly. It was a pleasant encounter. I had worried that a rattle around the dash would not be found. However it was and fixed. My car was a S8 and the loaner I received was an A8. More

Maintenance My car light came on for maintenance and I had completely overlooked that it was due. I called and even though they were really busy, Henry made time My car light came on for maintenance and I had completely overlooked that it was due. I called and even though they were really busy, Henry made time and let me bring it in right away. Henry was informative and made things easy. The service was great, completed quickly and everyone was super kind. More

Great service, and finished quickly I go out of my way to go to Rusnak, and will continue to do so despite Audi dealerships that have located closer to my home. Great service as always. I go out of my way to go to Rusnak, and will continue to do so despite Audi dealerships that have located closer to my home. Great service as always. More

it was efficient and pleasant experience was excellent; I was greeted when I got there, told what the process would be and was treated nicely. Vince was great and I will ask for h experience was excellent; I was greeted when I got there, told what the process would be and was treated nicely. Vince was great and I will ask for him again. More

My Audi little emergency. I got an emergency with my engine at my old Audi. It was taken without previous appointment and my consultant Mr. Henry Perez did the best in order t I got an emergency with my engine at my old Audi. It was taken without previous appointment and my consultant Mr. Henry Perez did the best in order to leave the car back in business and in good condition and ready to rumble for another year. I want to thank Mr.Perez and all the staff for their commitment to an excellent service. Bill Mendizábal. More

Great service advisor Vincent Vincent Stamegna has been taking care of my Audis for the past 5 years. Great follow up and always get my car cleaned and professional and honest. I Vincent Stamegna has been taking care of my Audis for the past 5 years. Great follow up and always get my car cleaned and professional and honest. I would not let anyone else service or repair my Audis. More

Very good Brakes water pump and a recall situation they also had to check a gas latch that would not open properly. I also had front roters replaced Brakes water pump and a recall situation they also had to check a gas latch that would not open properly. I also had front roters replaced More

Trustworthy service Service Advisor Vince is trustworthy, extremely knowledgeable and customer focused. We're so well taken care of by Vince, we're thinking about a secon Service Advisor Vince is trustworthy, extremely knowledgeable and customer focused. We're so well taken care of by Vince, we're thinking about a second Audi! More