Rusnak/Pasadena Audi - Service Center

Fantastic communication & service I have been a longtime Rusnak customer. I am on my 4th Audi and all have been serviced at the dealership. Henry Perez is fantastic! His attention t I have been a longtime Rusnak customer. I am on my 4th Audi and all have been serviced at the dealership. Henry Perez is fantastic! His attention to detail and communication are unmatched and I just so appreciate his commitment to outstanding service. More

Trust Your facilities and personal always exceed my high expectations. It always comes down to trust and your organization has never left me disappointed. Your facilities and personal always exceed my high expectations. It always comes down to trust and your organization has never left me disappointed. You have a customer for life. More

Great Service As Always Henry, our service technician, is always a pleasure to work with and the entire team consistently does a great job servicing my Audi and locating and Henry, our service technician, is always a pleasure to work with and the entire team consistently does a great job servicing my Audi and locating and identifying any needed repairs in a timely manner. More

everything fine Sales and service were excellent. I had only 2-services since I leased the car a few months ago. One was for a recall. It was handled in a timely m Sales and service were excellent. I had only 2-services since I leased the car a few months ago. One was for a recall. It was handled in a timely manner and a rental car was give to me at the time by Enterprise. The service at Enterprise was also excellent. The 2nd service was not really a service. I felt I needed additional "training" on the navigation system. I scheduled an appointment and the service guy was patient and really explained the system in depth. He was so good that even I was able to understand. Sorry ... I am technophobic. I wish I could remember the guy's name. More

Excellent The appointment was made in a timely manner. The service was fast and the service writer was friendly and accommodating. I will definitely return for The appointment was made in a timely manner. The service was fast and the service writer was friendly and accommodating. I will definitely return for service again. More

Recalls Very professionally done with the help of Henry Perez. Very pleasant! Everything was well explained and recall repairs were expediently performed. It' Very professionally done with the help of Henry Perez. Very pleasant! Everything was well explained and recall repairs were expediently performed. It's been a very stressless experience. More

Courteous Jim was very helpful in everything. It took time to realize what the problem was with the car, but it was resolved promptly afterwards. Thanks. Jim was very helpful in everything. It took time to realize what the problem was with the car, but it was resolved promptly afterwards. Thanks. More

Recall service James Gonzalez made my trip easy. I just brought in the car & he already had all the paperwork ready for me. Boom 10 minutes, the shuttle driver - M James Gonzalez made my trip easy. I just brought in the car & he already had all the paperwork ready for me. Boom 10 minutes, the shuttle driver - Michael could take me home. Service is excellent. More

Service by Audi Rusnak Pasadena - Audi Henry Perez always provides the best service when I need to get my car serviced or if I ever have any issues. He is extremely knowledgeable, great cu Henry Perez always provides the best service when I need to get my car serviced or if I ever have any issues. He is extremely knowledgeable, great customer service. I will always wait to book my appointment to ensure he manages my needs. More

I always have the best experience when I bring my Audi in. Great customer service..Friendly, Fast and Easy. I would buy another Audi just for the amazing service I receive from the Service Dept. Always effici Great customer service..Friendly, Fast and Easy. I would buy another Audi just for the amazing service I receive from the Service Dept. Always efficient and take care of all my issues pertaining my car. More