Rusnak/Pasadena Audi - Service Center

Always kind, informative and professional I have been a customer with Rusnak Audi over the past four-years and they always provide me with great service no matter what the issue is. I have been a customer with Rusnak Audi over the past four-years and they always provide me with great service no matter what the issue is. More

Amazing experience I’ve been with BMW for 6 years and recently switched over to Audi. I’ve had a better experience in one service appointment with Audi than I have had w I’ve been with BMW for 6 years and recently switched over to Audi. I’ve had a better experience in one service appointment with Audi than I have had with BMW over the past 6 years. Kirk from Rusnak Pasadena Audi will by my go-to service person from now. Thank you for my great experience! More

Service advisor was excellent! Had service technician review my car throughout and found mistakes other dealers had made. This advisor obviously looks out for the customer 100%. Def Had service technician review my car throughout and found mistakes other dealers had made. This advisor obviously looks out for the customer 100%. Definitely would recommend. More

Terrific! Terrific customer service. Brought my Audi in for routine service. The service team went above and beyond to assist me. Kept me up to date on progress Terrific customer service. Brought my Audi in for routine service. The service team went above and beyond to assist me. Kept me up to date on progress. More

Got everything done. We worked with Johnny Borja and Ramzi Kakish who are both excellent at customer service. We highly recommend contacting Johnny or Ramzi when bringing We worked with Johnny Borja and Ramzi Kakish who are both excellent at customer service. We highly recommend contacting Johnny or Ramzi when bringing your Audi in for service. More

It was a great experience. Audi Rusnak is one of the best dealerships and services I have had the privlege to work with. My next car will also be an Audi from Rusnak! Very satis Audi Rusnak is one of the best dealerships and services I have had the privlege to work with. My next car will also be an Audi from Rusnak! Very satisfied!! More

Excellent work in a timely fashion Great customer service. The space is pretty tight there but they do their best to make it work. Waiting area is nice with good amenities. Great customer service. The space is pretty tight there but they do their best to make it work. Waiting area is nice with good amenities. More

Great Service by Johnny Borja Johnny Borja is very detailed and explains the needs very clear. He always gets back to me when promised. Great experience with him!!! I will alway Johnny Borja is very detailed and explains the needs very clear. He always gets back to me when promised. Great experience with him!!! I will always recommend him and ask for him. Glad he's back from his medical leave! More

Great Service Rep - Kirk Wallace Rusnak needs to make sure to keep Kirk Wallace as a service rep! Hard to have a relationship with any rep with the high turnover. Kirk was awesome as Rusnak needs to make sure to keep Kirk Wallace as a service rep! Hard to have a relationship with any rep with the high turnover. Kirk was awesome as long as he’s there I’ll be going back there! He was on top of everything and made sure I was well informed on the progress of my vehicle...and even if i wasn’t able to get there timely he took care of me! Thanks Kirk for everything! More

Johnny Borja is the best service advisor My service advisor is second to none. He goes above and beyond and because he was so good Im not even looking at anything other than an Audi from the My service advisor is second to none. He goes above and beyond and because he was so good Im not even looking at anything other than an Audi from the same dealership More