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Rusnak/Pasadena Audi - Service Center

Pasadena, CA

4.7
429 Reviews

429 Reviews of Rusnak/Pasadena Audi - Service Center

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June 09, 2018

Great service Excellent service and quick !i recommend Audi rusnack to friends and family !on time and accuraThe service ,friendly and helpful staff members and pro More

by Azad
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna
June 05, 2018

Very satisfied Service rep was excellent. He had knowledge and experience. Delivered the car before the promised time. Unhappy with the maintenance plans that Audi More

by Audi A3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian De Los Reyes
Jun 15, 2018 -

Audi Pasadena responded

Thanks so much for your positive review!! So happy to hear about your awesome experience at our dealership. -Ken C., General Manager

June 05, 2018

Extraordinary service From A to Z, Vincent's team has been handling our 20K maintenance service with the utmost professionalism & courtesy: warm welcome, clear explanation, More

by RobertBask
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna
Jun 15, 2018 -

Audi Pasadena responded

Thanks for this kind feedback! We are so happy that you had a positive service experience with our team and we got you up and running again. Please let us know how else we can assist if you run into any more issues. -Ken C., General Manager

May 19, 2018

Great service Danny Rivas is the best mechanic period. Danny has serviced my car from day one and firmly believe he works with purpose. My car is in top form than More

by Okihabla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivas and Service advisor Ian
May 25, 2018 -

Audi Pasadena responded

We are so happy that you had a great experience working with us! Thank you for the kind words, we look forward to seeing you again soon! Don't hesitate to let us know how else we can assist you!-Ken C., General Manager

May 18, 2018

Great experience Great service. Easy to get rental car. Car was ready same day. Was easy to get car early next day. Got explanation of issues. All good. More

by Cstrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
May 06, 2018

Everything as it should be/ I would buy another Audi just to have Johnny Borja take care of it. The service was fine but the accommodation to the owner was even better. More

by enowak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
May 02, 2018

Superb customer service! Overall excellet experience with customer service when I brought in my car for a recall. Henry Perez from Rusnak Pasadena was awesome as always! Loung More

by LA Rider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
April 13, 2018

Great Service and Great Loaner The service from you arrived at the dealership to when you picked up your car it has been great. I would definatley recommand that. Much better than o More

by audia7123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Wallace
April 12, 2018

Best! Vince is so nice and I had a great experience with my service per usual. He is one of the reasons I continue to lease an Audi! More

by Lilith87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna
Apr 19, 2018 -

Audi Pasadena responded

Thanks for this kind feedback,! We are so happy that you had a positive service experience with our team . Please let us know how else we can assist if you run into any more issues. Thanks again!-Ken C., General Manager

April 05, 2018

Professional and eady One if the big reasons I bought a car again from Rusnak was the service department. I had a number of small things I asked Henery to check along with More

by Chrissyk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Henry Perez
Apr 13, 2018 -

Audi Pasadena responded

We are so pleased that you had a great experience with our dealership. Thank you so much for your business and your service--we look forward to seeing you again!-Ken C., General Manager

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