Rusnak/Pasadena Audi - Service Center

Service KIRK WALLACE exceeded expectations. All of the staff are courteous, helpful and friendly. The quality of the service certainly made the dealership fir KIRK WALLACE exceeded expectations. All of the staff are courteous, helpful and friendly. The quality of the service certainly made the dealership first choice when the time came to purchase another car. More

Great Anthony was prompt and thorough in making sure I was taken care of. We found a computer discrepancy when he was returning my car that he was able to a Anthony was prompt and thorough in making sure I was taken care of. We found a computer discrepancy when he was returning my car that he was able to adjust quickly. More

Fast, efficient thorough service My 45,000 mile service for my Audi A6 was finished in under two hours from arrival. I chose to wait and am glad I did. My 45,000 mile service for my Audi A6 was finished in under two hours from arrival. I chose to wait and am glad I did. More

Kirk Wallace is wonderful Wonderful service. I brought my car in for air conditioning issues. I received a text by the end of the day. Picked up a loaner the next morning and t Wonderful service. I brought my car in for air conditioning issues. I received a text by the end of the day. Picked up a loaner the next morning and the car back by Tuesday! More

Good except the clock Everything went well, except the requested adjustment to the clock was not done. The clock is slow, and it is even slower after the service. Everything went well, except the requested adjustment to the clock was not done. The clock is slow, and it is even slower after the service. More

Great Service The service department (Vince) was able to fit me in at the last minute when my engine light came on. They were able to check everything and have my c The service department (Vince) was able to fit me in at the last minute when my engine light came on. They were able to check everything and have my car ready the same day. Great service! More

Rusnak is great! Rusnak Audi in Pasadena is always efficient, smooth, accommodating and friendly! We were able to schedule an appointment quickly! Kirk Wallace, our s Rusnak Audi in Pasadena is always efficient, smooth, accommodating and friendly! We were able to schedule an appointment quickly! Kirk Wallace, our service adviser, is the best! More

Excellence Overall!!!! I have a 2002 Audi A6 that needs a lot of attention and care. Rusnak has provided that time after time. My service rep has always been Vincent Stameg I have a 2002 Audi A6 that needs a lot of attention and care. Rusnak has provided that time after time. My service rep has always been Vincent Stamegna. I cannot say enough about Vince. He’s professional, caring and always keeps me informed of the progress with my car. His prompt responses and kindness are very much appreciated!, More

Excellent service The service department provided prompt, efficient and satisfactory service. The problems were quickly taken care of, the car was washed and delivered The service department provided prompt, efficient and satisfactory service. The problems were quickly taken care of, the car was washed and delivered in great condition. More