Rusnak/Pasadena Audi - Service Center

Great service and follow through Johnny Borja was very helpful in getting the issue with my car handled. I had to take my car in twice but they got to the bottom of the issue and fixe Johnny Borja was very helpful in getting the issue with my car handled. I had to take my car in twice but they got to the bottom of the issue and fixed it. Thanks for your help! More

Very excellent service Answers questions and performs what’s requested in service. Very friendly and treats you with respect. They make is personal and offers choice of Uber Answers questions and performs what’s requested in service. Very friendly and treats you with respect. They make is personal and offers choice of Uber or car to use. More

Always good service They always take good care of me and my beloved car. This particular time was a big one; 55k mile service, new brakes and rotors, had to fix the latch They always take good care of me and my beloved car. This particular time was a big one; 55k mile service, new brakes and rotors, had to fix the latch on the passenger door, so unfortunately it took several days, but they had lent me a loaner, so it was no hassle at all. I love this dealership, both the sales and service sides. They do great work, and Vince, my service advisor, is wonderful. More

Fantastic service! I have been coming to Pasadena Audi for many years now and am always happy with their fantastic, thorough, knowledgeable service and the expert qualit I have been coming to Pasadena Audi for many years now and am always happy with their fantastic, thorough, knowledgeable service and the expert quality. My service advisor, Vince S. always is so patient and helpful to me. He clearly is an expert and cares about me and giving me and my car the best treatment possible. They always work with my very busy schedule and make it as convenient for me timing-wise, as well as always having a great loaner vehicle for me so I never lose a second of time for my job and all of my work-related and personal responsibilites. I am very grateful for him and all that work at the Pasadena Audi. Thank you! More

Recall Service Ian was very professional and helpful. I appreciate the dealership cleaned both exterior and interior of the car, as well as the wheels. The Service Ian was very professional and helpful. I appreciate the dealership cleaned both exterior and interior of the car, as well as the wheels. The Service department also fixed the latch of the hood. More

Pleased Vince is a real pro. Always engaged and smiling. And delivers on time. The entire staff is friendly and responsive. I will keep coming back. Vince is a real pro. Always engaged and smiling. And delivers on time. The entire staff is friendly and responsive. I will keep coming back. More

Audi Service I had my Audi e-tron serviced here and was very pleased with the way my service advisor dealt with me, and the overall service the dealership provided I had my Audi e-tron serviced here and was very pleased with the way my service advisor dealt with me, and the overall service the dealership provided. More

Henry Perez is the best service manager I have ever worked with. He is the reason I get my car serviced at Rusnak. I highly recommend his work. is the best service manager I have ever worked with. He is the reason I get my car serviced at Rusnak. I highly recommend his work. More

Great Service Henry Perez is a great service manager! He’s responsible and very customer service friendly. I recommend him to friends, colleagues, and family. Great Henry Perez is a great service manager! He’s responsible and very customer service friendly. I recommend him to friends, colleagues, and family. Great Job! More

Professional and Great Service Service Adviser was very polite and very patient with me during my visit. after i dropped off my car,Henry arrange transportation for me to go home. w Service Adviser was very polite and very patient with me during my visit. after i dropped off my car,Henry arrange transportation for me to go home. when the car is ready, I found my vehicle was so clean. More