Rusnak/Pasadena Audi - Service Center

Serviced my car Great service and friendly representative in Borja. He made me feel welcomed and personalized my experience. He explained everything in detail and to Great service and friendly representative in Borja. He made me feel welcomed and personalized my experience. He explained everything in detail and took care of issues that I didn’t realize the car needed More

Service Dept. Henry Perez Henry was so helpful. From my 1st phone call to the day I picked up my car he was the best. Your dealership is lucky to have him on your team! Henry was so helpful. From my 1st phone call to the day I picked up my car he was the best. Your dealership is lucky to have him on your team! More

Quick and easy! I dropped off my car at 9am and it was ready by 12pm — much quicker than I expected! Everyone was very nice and professional. I'll definitely be back. I dropped off my car at 9am and it was ready by 12pm — much quicker than I expected! Everyone was very nice and professional. I'll definitely be back. More

Excellent customer service Anthony Ramirez was quick and informative about the service process on this day. I checked in and was in my way back home via their Uber service due t Anthony Ramirez was quick and informative about the service process on this day. I checked in and was in my way back home via their Uber service due to maintenance taking longer than usual. Appreciate the accommodation and the expansion of options this service is now providing to customers. More

Job well done! Ian made sure our car was fixed in a timely manner. He was great to work with. Overall it was an easy and pleasant experience! Ian made sure our car was fixed in a timely manner. He was great to work with. Overall it was an easy and pleasant experience! More

Awesome Absolutely wonderful. The Service Advisor was very attentive and the servicemen were very thorough in their inspection/repair of the vehicle. Overall Absolutely wonderful. The Service Advisor was very attentive and the servicemen were very thorough in their inspection/repair of the vehicle. Overall service was great. More

Excellent Customer Service We received GREAT customer service from a young named Anthony. He was kind, helpful and professional. We would definitely recommend this dealership to We received GREAT customer service from a young named Anthony. He was kind, helpful and professional. We would definitely recommend this dealership to friends and family. Keep up the excellent customer service! More

55000 mile service Anthony Ramirez went above and beyond, from the Uber service to the walk through of my service. Was very courteous and accommodating from beginning to Anthony Ramirez went above and beyond, from the Uber service to the walk through of my service. Was very courteous and accommodating from beginning to end. More

Best Service Experience Ian was amazing. He diagnosed the problem immediately and it was confirmed by the techs. He got me in and out in a few minutes. He updated me on the p Ian was amazing. He diagnosed the problem immediately and it was confirmed by the techs. He got me in and out in a few minutes. He updated me on the progress of the service and told me exactly when the car would be ready. Couldn't have asked for a better experience! More

Excellent Service Rep Johnny Borja was amazing. My husband and I have avoided Rusnak Porsche Service Department because of substandard care. I was afraid Rusnak Audi would Johnny Borja was amazing. My husband and I have avoided Rusnak Porsche Service Department because of substandard care. I was afraid Rusnak Audi would be the same. I was completely wrong. Everyone I came into contact with was professional and eager to help. Johnny Borja was the icing on the cake! More