Audi Pasadena

Recently, I went to purchase my first car. My family and I decided to buy a used Audi A4. After extensive research, I found Rusnak to be the best dealership. As soon as we arrived, we were greeted by a fr I decided to buy a used Audi A4. After extensive research, I found Rusnak to be the best dealership. As soon as we arrived, we were greeted by a friendly salesman by the name of Emin Noorijan. I explained the situation and what car we were in the market for. He gladly took us to his office so we could discuss the options. We found the right car in the end, thanks to Emin. He is a very competent and knowledgeable individual, yet he manages to explain the complex details of the cars in an easy to understand manner. In slow times, it wouldn't be surprising if a salesman was cutthroat, pushy and in a hurry to move to the next sale. Emin, however, exhibits none of these pitfalls. He understood how excited I was to be getting my first car, and it seemed that he too was excited for me, rather than just to make a sale. If you are in the market for an Audi, I recommend Rusnak Pasadena, due to their bright employees and friendly atmosphere. More

Everyone knows that buying a new car can be a tedious process especially if you are trading in a car. But I can honestly say hand down that my experience purchasing a carat Rusnak Audi was wonderful. F process especially if you are trading in a car. But I can honestly say hand down that my experience purchasing a carat Rusnak Audi was wonderful. From the moment I was even interested in purchasing an Audi, Emin was the best sales person ever. Hands down he was so friendly, and helpful. At times I asked so many questions and wasn't sure at times about purchasing the car, and not once did he ever pressure me into buying the car. He made himself completely available, and was straight forward with me. He knew how much I was willing to pay and gave me a straight up number (no let me crunch some numbers or check with my manager trick that you get at some dealerships). When it came to trading in my car as well, it was a great experience. After I purchased my car, let me tell you, John Edwards was AMAZING!!!! I have never seen someone so knowledgeable and friendly. After the buying process was complete, John went over everything in my car. He showed me features that I didn't even know existed with the car. I must admit I was like a kid in a candy store, it was so refreshing to see someone actually take the time (he really took his time, he spent at least 45 minutes) to explain things to you and make sure all of your questions were answered. It doesn't stop there. After I left, I still received follow-up emails and phone calls from John making sure that everything was ok with my car and if I had any questions at all. I have to say hands down that this was the first time in my life that I actually had a "fun" while purchasing my car. The environment was relaxed and stress-free. I can say that I am truly a customer for life. I will buy all my future cars from Rsunak Audi, as well as refer all of my friends and family there. More

Henry Perez is FANTASTIC! He was extremely pleasant to work with. Listened to all of my concerns and answered all of my questions regarding the maintenance service I had scheduled. He took the time to not work with. Listened to all of my concerns and answered all of my questions regarding the maintenance service I had scheduled. He took the time to note additional areas I wanted them to look at while the car was in and made sure that we went over each area before I drove away. I never felt rushed and was taken care of from the minute I drove into the dealership. My experience was enhanced by their efficient loaner system and wonderful customer service from each person I came into contact. Thanks so much Henry! I look forward to working with you on my next maintenance service. More

I flew from San Francisco to pick up my new A4 Avant and it was more than worth the trip. Rusnak Audi was able to find the exact color combination and the options I was looking for. The service and treatme it was more than worth the trip. Rusnak Audi was able to find the exact color combination and the options I was looking for. The service and treatment I received was outstanding, Emin went out of his way to ensure all of my questions were answered. I am thrilled with the car - Emin provided a fantastic overview of all of the car's features, spending over an hour ensuring I was comfortable before driving off the lot. I will be making the trip from San Francisco for any future needs and will recommend Rusnak to all friends and family. More

Working with Armando Ocampo was a very enjoyable experience. Armando was extremely attentive and listened to understand what my requirements and expectations were in the car I was looking for and of experience. Armando was extremely attentive and listened to understand what my requirements and expectations were in the car I was looking for and of the dealership I was collaborating with. Both my wife and I were impressed with the friendliness and professionalism of the entire staff and the speed with with our agreement was reached. My thanks to Armando and the rest of the staff at Rusnak Audi. I will not hestiate to recommend Rusnak Audi to any of my friends or associates who might express an interest in either a new or previously owned vehicle, especially an Audi. More

Purchased Audi Certified Q5. Came to agreement on price quickly and easily.Dealer offered favorable financing.Guys were friendly and helpful in explaining features of the car. quickly and easily.Dealer offered favorable financing.Guys were friendly and helpful in explaining features of the car. More

Ehprem and Nathaniel J both are exceptional people to deal with. Professional, courteous and willing to take the extra steps to provide quality service and a great buying experience. We have been dealing deal with. Professional, courteous and willing to take the extra steps to provide quality service and a great buying experience. We have been dealing with Ehprem since 2004 and whenever we have a concern or question, he is always quick to resolve it and follow up. Nathaniel J is an added bonus to the equation assisting us in our latest purchase. ('04 S4 Avant, '06 A6 Avant, & '11 TTS) More

Larry Vena has been my Service contact for several years- through 2 different leased Audis, and he has always been courteous, professional, and extremely informative in terms of what the problem is, if any, through 2 different leased Audis, and he has always been courteous, professional, and extremely informative in terms of what the problem is, if any, and what he can do to make the service process as easy as possible. Much appreciated! More

Emin was the best car salesman we have ever had. Very friendly and easy going. No pressure and willing to let us look through all of the options. Knocked down the price and was very reasonable. Extrem friendly and easy going. No pressure and willing to let us look through all of the options. Knocked down the price and was very reasonable. Extremely happy with the whole experience and purchase. Thank you. Secondly, Gladys was very nice in financing. Rusnak is a great place to purchase thanks to the staff they have there. The buildings are not fancy like most Audi dealorships, but perhaps they don't update so they save and not put the cost onto the buyers and pressure their salesmen to sell sell sell. The relaxed environment is great. Wish it was closer to where we live so I could go there for maintenance. Considering it anyways although it is +30 miles away. More

Larry Vena knows his job and the car he represents very well. He is honest and treated me with the utmost respect. I would definitely recommend Larry as the guy to see about any car problems. Thank you well. He is honest and treated me with the utmost respect. I would definitely recommend Larry as the guy to see about any car problems. Thank you Larry for taking the time to explain things very thoroughly so that i can make a wise decision. A+ service from Larry the service guy! More