Audi Pasadena

Working with Armando Ocampo was a very enjoyable experience. Armando was extremely attentive and listened to understand what my requirements and expectations were in the car I was looking for and of experience. Armando was extremely attentive and listened to understand what my requirements and expectations were in the car I was looking for and of the dealership I was collaborating with. Both my wife and I were impressed with the friendliness and professionalism of the entire staff and the speed with with our agreement was reached. My thanks to Armando and the rest of the staff at Rusnak Audi. I will not hestiate to recommend Rusnak Audi to any of my friends or associates who might express an interest in either a new or previously owned vehicle, especially an Audi. More

Purchased Audi Certified Q5. Came to agreement on price quickly and easily.Dealer offered favorable financing.Guys were friendly and helpful in explaining features of the car. quickly and easily.Dealer offered favorable financing.Guys were friendly and helpful in explaining features of the car. More

Ehprem and Nathaniel J both are exceptional people to deal with. Professional, courteous and willing to take the extra steps to provide quality service and a great buying experience. We have been dealing deal with. Professional, courteous and willing to take the extra steps to provide quality service and a great buying experience. We have been dealing with Ehprem since 2004 and whenever we have a concern or question, he is always quick to resolve it and follow up. Nathaniel J is an added bonus to the equation assisting us in our latest purchase. ('04 S4 Avant, '06 A6 Avant, & '11 TTS) More

Larry Vena has been my Service contact for several years- through 2 different leased Audis, and he has always been courteous, professional, and extremely informative in terms of what the problem is, if any, through 2 different leased Audis, and he has always been courteous, professional, and extremely informative in terms of what the problem is, if any, and what he can do to make the service process as easy as possible. Much appreciated! More

Emin was the best car salesman we have ever had. Very friendly and easy going. No pressure and willing to let us look through all of the options. Knocked down the price and was very reasonable. Extrem friendly and easy going. No pressure and willing to let us look through all of the options. Knocked down the price and was very reasonable. Extremely happy with the whole experience and purchase. Thank you. Secondly, Gladys was very nice in financing. Rusnak is a great place to purchase thanks to the staff they have there. The buildings are not fancy like most Audi dealorships, but perhaps they don't update so they save and not put the cost onto the buyers and pressure their salesmen to sell sell sell. The relaxed environment is great. Wish it was closer to where we live so I could go there for maintenance. Considering it anyways although it is +30 miles away. More

Larry Vena knows his job and the car he represents very well. He is honest and treated me with the utmost respect. I would definitely recommend Larry as the guy to see about any car problems. Thank you well. He is honest and treated me with the utmost respect. I would definitely recommend Larry as the guy to see about any car problems. Thank you Larry for taking the time to explain things very thoroughly so that i can make a wise decision. A+ service from Larry the service guy! More

I have been a client of Larry Vena's since I purchased my first Audi in 2003. The quality of service he has provided me has earned my loyalty and gratitude. Thanks to his outstanding work, my experience at first Audi in 2003. The quality of service he has provided me has earned my loyalty and gratitude. Thanks to his outstanding work, my experience at Rusnak has always been over-the-top first rate. More

Amazing sales department. Everything was so smooth! Thank you. Audi rusnak was a great dealership. I enjoyed my time there. I reccomndd it to everyone. Maties was great! reccomend him to everyone!! Thank yo you. Audi rusnak was a great dealership. I enjoyed my time there. I reccomndd it to everyone. Maties was great! reccomend him to everyone!! Thank you again. More

After an exhaustive search of all major Audi dealerships After an exhaustive search of all major Audi dealerships in the Southern CA area I found an excellent dealership at Rusnak Audi. Furthermore, Emin After an exhaustive search of all major Audi dealerships in the Southern CA area I found an excellent dealership at Rusnak Audi. Furthermore, Emin provided superb service. A few examples of why Emin and Rusnak were terrific: 1. Emin was very responsive when answering my inquiries regarding new and used cars that the dealership had in inventory. His follow-up and prompt replies were without peer in comparison to the other Audi dealerships. 2. There is no hard-sell at Rusnak Audi. My girlfriend and I had an enjoyable experience with all their service members--there was no pressure to "buy today". 3. Emin was very patient on our test drives (we test drove two vehicles), and was very open regarding the differences of various models. He wanted to inform, rather than push a sale. 4. Upon agreeing upon a purchase price, Emin ensured that we received proper paperwork and had all the necessary materials. 5. When our new car was ready, Emin took over 20 minutes to walk us through all the functions of the vehicle (i.e. the navigation system, the climate controls, etc.). The first-hand tutorial was invaluable for a "quick-start". The care he took for us to learn about the controls was outstanding. Overall, a very positive experience working with Emin and the Rusnak team. I highly recommend. More

We had a very good new car buying experience, thanks to Armando Ocampo whom we found to be very generous with his time. He proved to be very knowledgeable and helpful as well as patient as we peppered him Armando Ocampo whom we found to be very generous with his time. He proved to be very knowledgeable and helpful as well as patient as we peppered him with questions ranging from the car's operation to the final details of the sales procedure. More