Audi Pasadena

Omega Chambers was incredible I live in Thousand oaks and my wife and I wanted an A5 Cabriolet. We tried locally and were told the car we wanted was not available anywhere in CA. I live in Thousand oaks and my wife and I wanted an A5 Cabriolet. We tried locally and were told the car we wanted was not available anywhere in CA. I found that hard to believe and did a quick internet search and found the exact A5 at Rusnak, Pasadena that said "contact Omega Chambers". Within a couple of hours we had the car and started the paperwork. I told Omega exactly what the deal had to look like or it would be a nonstarter. He met every requirement and by the next night he personally delivered the car to us, we signed the paperwork, gave him our old car in trade and we were done!! I have bought many cars over the years but never experienced this type of service and total lack of bait and switch tactics. On top of that I never had to go to the dealership. Omega is the guy to see if your looking for an Audi!! More

Omega Chambers made it happen! Understand that I had been looking at Audi S5's for over a year, determined to purchase a certified used one off a lease return. People don't turn in Understand that I had been looking at Audi S5's for over a year, determined to purchase a certified used one off a lease return. People don't turn in S5's. I had been working with a dealer close to my home, but when I did a search for a new red Audi S5, two came up. I emailed both dealers to find out if they truly had one. I heard back from Omega within minutes and decided to go the next day, "just to see one in red." Omega was patient, watched, listened, and asked me if I would like to take the car home for the night. I thought he was crazy and told him so. I brought it back the next day and a day after that, purchased a brand new red S5. That NEVER would have occurred if I had not met Omega. He is an eagle. He never pushed and he made sure every step of the transaction was smooth and painless. I have purchased many cars in my life, and I can tell you that Omega Chambers is the BEST! Now, if I could only convince him to sell homes with me... More

Omega Chambers Omega helped me bought my preowned Audi A5. I am very happy with his service. He talked with me in detail on the phone and text before I went to the s Omega helped me bought my preowned Audi A5. I am very happy with his service. He talked with me in detail on the phone and text before I went to the store. On the day when we got there, he showed us the car with great patience and walked us through the process. When we finally finishing the purchase and about to drive the car out, we found the carpet inside the car is broken. Omega happily changed a new one for us. Omega is so kind that the next day he helped me delivered my old car to my place, which is 1.5 hr away from the shop! I have been having my A5 for a month. I got all the documentation in mail as promised and I enjoyed a lot driving the car. I would definitely recommend the shop to my friends and family. P.S.: It has been 2 months. Omega mailed me a picture that he took after I purchased the car. He also wrote a nice thank you letter. I appreciate the kindness and level of thoughtfulness even after the sales. More

Omega effin Chambers If you're even thinking about getting an Audi from this place you better make sure Omega Chambers is working the day you go in. He gives you 100% and If you're even thinking about getting an Audi from this place you better make sure Omega Chambers is working the day you go in. He gives you 100% and is one of the good guys. Believe me, I've had the displeasure of working with a few of the other staff and they're all cold blooded sharks. It doesn't have to be this way fellas. You can be a cool cat like Omega and still slang Audi's and meet your quota. The floor manager is also a pain so make sure you ONLY deal with Omega if you want a good car buying experience. This place overall gets 1 star. Omega gets 5 stars. Place should be called Omega Audi. More

With Omega Chambers you'll be in excellent hands!! Omega goes above and beyond to ensure that you get the exact car you want, without the hassle. Purchasing my car with him with him was efficient and s Omega goes above and beyond to ensure that you get the exact car you want, without the hassle. Purchasing my car with him with him was efficient and smooth sailing. Even after driving off the lot, to this day, Omega continues to follow up with me to ensure that I'm happy with my A5. He always asks if there's anything he could help me with, or if I have any questions. This is what I value the most. Will definitely want to continue doing business with Omega! More

Amazing! I was shopping for a nice fast car ~300 hp. I was looking into the 4 series and the S4. I was shopping for a car and online service representative gav I was shopping for a nice fast car ~300 hp. I was looking into the 4 series and the S4. I was shopping for a car and online service representative gave me call. Within minutes I was offered a great deal and they were willing to ship the car from up north in order for me to get the car. Everything I asked was done and they took care of everything. It was a fast and seamless transition for buying my car. I would gladly come back and do business again. PS I love my Audi S4! More

Omega Chambers Rocks! From the moment Omega Chambers contacted me about my inquiry for a 2015 Audi A6 3.0T, Prestige Black Optic vehicle, I knew it was going to be a good i From the moment Omega Chambers contacted me about my inquiry for a 2015 Audi A6 3.0T, Prestige Black Optic vehicle, I knew it was going to be a good interaction. He is a standup, class act of an individual. My deal was made very smooth by him, even though I hadn't physically been to the dealership and looked at the car, as he was going to do a dealer trade for it. Since the entire business transaction was handled over the phone and online, when I got to the dealership to take delivery, all that was required was for me to sign the contract! I will be doing business with Rusnak Pasadena in the future, no doubt about that. More

One of the best service advisors ever! Vince will do his best to make you happy! Even though another dealer MESSED UP my audi R8 he did his best to reach out to audi of North America and au Vince will do his best to make you happy! Even though another dealer MESSED UP my audi R8 he did his best to reach out to audi of North America and audi of albuquerque ( who messed things up) and tried to take care of every thing. Great Guy. More

VINCE is the BEST If you live in LA, go to Pasadena and ask for Vince. He's the most honest and caring Service Advisor I have ever met. If you want to wait for your veh If you live in LA, go to Pasadena and ask for Vince. He's the most honest and caring Service Advisor I have ever met. If you want to wait for your vehicle while it's being serviced, the location is prime for walking, shopping, dining and movies. I have been to every Audi Service Department in LA, and thanks to Vince, I will never go anywhere else. More