Audi Pasadena

Great Experience Great experience all around. Christopher was very accommodating and made getting our new car very easy and hassle-free. I highly recommend this dealer Great experience all around. Christopher was very accommodating and made getting our new car very easy and hassle-free. I highly recommend this dealership. In fact, it's our second time using them. More

Visit Great experience at this dealership. Christian was attentive and made sure all my needs were met. I would definitely recommend him to anyone that is l Great experience at this dealership. Christian was attentive and made sure all my needs were met. I would definitely recommend him to anyone that is looking for someone amazing. More

Excellent Service I always call Johnny to make an appointment, and he always makes me feel like I am his only customer. He is a warm, really lovely family man. And, I I always call Johnny to make an appointment, and he always makes me feel like I am his only customer. He is a warm, really lovely family man. And, I am very glad you have your own loaners now; when I had to go through Enterprise the cars were usually pretty awful, and reflected poorly on the Rusnak experience. More

Q5 service All good with oil service. Staff is wonderful loaners available and all around good service. Will definitely take my vehicle back here. Johnny be good All good with oil service. Staff is wonderful loaners available and all around good service. Will definitely take my vehicle back here. Johnny be good thanks for the great service and honoring my discount! More

Servcie Started our appointment with a phone call. The receptionist was very helpful, and willing to accommodate. As always, when we got to Johnny the next da Started our appointment with a phone call. The receptionist was very helpful, and willing to accommodate. As always, when we got to Johnny the next day, he took over, and made sure everything was taken care of!!! Including our loaner car. He called us to give us updates and finally made sure we made it in time to pick up our car. JOHNNY BORJA IS THE BEST!! More

Outstanding service While fueling my Q7, the gas filler door would not open. With a tug and a little push, the filler door came off and I was able to see that the electr While fueling my Q7, the gas filler door would not open. With a tug and a little push, the filler door came off and I was able to see that the electric filler door lock was in the locked position. Another tug and push and the interior door was opened and I was able to fill the gas tank. I called Rusnak, talked to Monica, and explained my problem. She told me to come in and see Henry in the service department. I was there in 15 minutes. Henry had the paperwork ready and with a couple of signatures, my car was off to be checked and repaired. In just over an hour, Henry returned my key and presented me with a fixed and very clean car. Everything was covered under warranty. This was the first time I have used the service department at Rusnak. Based on the filler door problem and how quick it was handled, I will take my car there for normal service. Great job Monica, Henry, and Rusnak! P.S. When I brought the Q7 in April, Christopher Sy made the buying of the Q7 a breeze. I have recommended Rusnak to several friends who are in the market to purchase a new vehicle. More

Ricardo Torres was excellent! This was the easiest and best car buying experience i have ever had. Ricardo Torres was my salesman and he did a fantastic job. I purchased an Audi A3 This was the easiest and best car buying experience i have ever had. Ricardo Torres was my salesman and he did a fantastic job. I purchased an Audi A3 convertible and got a great deal on the price. I love my new car and will definitely go back when I'm ready to buy another car. More

Excellent and quick It was a great experience with Henry and Gus. They always provide the best detailed service. I hope to come back to the same people It was a great experience with Henry and Gus. They always provide the best detailed service. I hope to come back to the same people More

suburb service treatment! Johnny's initial review and analysis of the initial problem together with his keen observation of a few additional issues to be addressed, was suburb Johnny's initial review and analysis of the initial problem together with his keen observation of a few additional issues to be addressed, was suburb - sign of a real professional; done with swift resolve and meticulous care! More

Perfect The service experience was perfect. In and out very quickly. Johnny is fantastic. They took great car of my q5 and washed it as well. I was picked up The service experience was perfect. In and out very quickly. Johnny is fantastic. They took great car of my q5 and washed it as well. I was picked up by the shuttle service within 4 hours, just as Johnny said it would be. More