Audi Pasadena

Rusnak Rocks! I always dread taking my car in at the end of a lease. The negotiations for a new car are usually unnecessarily painful. Ernnie Chan, Danny Ranft and I always dread taking my car in at the end of a lease. The negotiations for a new car are usually unnecessarily painful. Ernnie Chan, Danny Ranft and Omega Chambers on the sales team at Rusnak Pasadena helped me negotiate and tie up a deal that was both fair and expeditious. I'll definitely return, and I recommend Rusnak to anyone looking for an Audi. In the Service department, Johnny Borja always exceeds expectations. More

Experience Couldn't Have Been Better My experience with Rusnak Audi was top notch. Jared Newmeyer was very helpful and professional. He was knowledgable about the Q5s I was interested in My experience with Rusnak Audi was top notch. Jared Newmeyer was very helpful and professional. He was knowledgable about the Q5s I was interested in and was able to answer all of my questions. I would definitely recommend Rusnak and Jared. More

A pleasure to work with I am extremely satisfied with Rusnak Audi of Pasadena. I contacted them (after hours) through the internet on a recent listing for a CPO 2014 RS5. I am extremely satisfied with Rusnak Audi of Pasadena. I contacted them (after hours) through the internet on a recent listing for a CPO 2014 RS5. I received an immediate response from Cesar letting me know they were closed and he would contact me the following morning. The next day I spoke to Cesar, arranged an appointment to look at the car, and arranged financing before hand. I arrived the same afternoon, took the car for a drive, fell in love, and signed the necessary paperwork. The whole process took no time at all. The bottom line is Rusnak Audi of Pasadena was professional, courteous and made the car buying experience simple and headache free. If anyone is in the market for an Audi, I urge you to contact Cesar at Rusnak. More

Great Experience with Omega and Rusnak! This is a very delayed review for a very deserving salesman, Omega Chambers. We bought our new Audi Q5 with Omega in January. We had some very speci This is a very delayed review for a very deserving salesman, Omega Chambers. We bought our new Audi Q5 with Omega in January. We had some very specific things we wanted in the car and he worked hard (over the Christmas / NY holiday!) to make sure we got what we wanted for the price we wanted. It was so easy and effortless to work with Omega - we truly felt he was a guy on our side. We also spoke briefly to other salespeople at Rusnak and everyone we spoke to was very knowledgable and nice. I knocked one star off for the experience we had with the finance person who we worked with on the actual contract. He didn't seem interested or show much patience when we asked questions. It wasn't to the level of the rest of the experience that we had with Omega. But again, overall, a great experience. So, thank you! More

bought a lemon I bought a 2008 Audi which turned out to be a lemon. I had transmission problems and within a few months the back of the driver's seat somehow opened I bought a 2008 Audi which turned out to be a lemon. I had transmission problems and within a few months the back of the driver's seat somehow opened up, became unattached. I also purchased other cars from the showroom but I don't think I will be returning. More

Knowledgeable sales person respectful no pressure treatment! We dropped by Rusnak Audi one Saturday morning to window shop for an Audi Q5. I had no intention of buying from Rusnak as I had had a negative experi We dropped by Rusnak Audi one Saturday morning to window shop for an Audi Q5. I had no intention of buying from Rusnak as I had had a negative experience with Jaguar service in 2001. I remember telling the Jaguar rep. that he had lost my business for the forcible future, and I meant it I did not buy another car from Rusnak for 14 years. However Omega Chambers single handedly won my business and once again made me a Rusnak client. How did he do this? As soon as we motioned that we were interested in Q5 he had 3 models pulled from stock, an SQ5, a TDI and a 2.0 gas model. He intelligently answered questions about the different levels of performance and features of the different cars and offered to have us test drive what he thought would fit our requirement’s. Long story short we purchased a fully loaded Q5 TDI. Omega got the right car to the dealer guided us though the sales process and delivered the car. Omega is a pleasure to deal with and is responsible for bringing us back to Rusnak. More

One of the best buying experience Omega, made myself and my wife feel completely at ease during the initial visit to the dealership, we both appreciated the "no pressure sales" atmosph Omega, made myself and my wife feel completely at ease during the initial visit to the dealership, we both appreciated the "no pressure sales" atmosphere. Omega made the buying experience a hassle free experience, it was informative, and Omega explained all the features and benefits of the Certified Pre-Owned warranty. After the sale, Omega followed up to make sure that my wife was completely comfortable with the features of her A3. I would highly recommend Rusnak Audi and Omega to my family and friends. More

A GREAT DAY! I went into Rusnak Audi in Pasadena, CA to order a new Audi RS5. Spoke with a new salesman for a moment and said i'd call back tomorrow. Fortunately I went into Rusnak Audi in Pasadena, CA to order a new Audi RS5. Spoke with a new salesman for a moment and said i'd call back tomorrow. Fortunately for me that salesman was out and i was handed to OMEGA CHAMBERS!! Have NEVER dealt with a more knowledgable and efficient salesman EVER! There was NO running somewhere out of sight to speak to a manager or someone else after each of my intricate questions about either the car or the process. Immediate succinct answers were all i received from Omega. Before i knew it I had EXACTLY what i wanted with the absolute LEAST amount of hassle. This is not normal in any experience i have EVER had with a car salesman. AND I won't mention how Omega was eager to spend whatever time necessary to completely program my new car.....NO SMALL FEAT! To add to my PERFECT EXPERIENCE was Keti Ludzheva in financing with whom i signed all necessary papers. ALSO COMPETENT and EFFICIENT and just a great gal, the pain (spending money) was over before i knew it. I CANNOT give a 10 STAR review here but f i could it would be done. BY FAR the best new car purchasing experience EVER!!!!!! More

Awesome SQ5 Omega's the best. Had an incredable experience test driving the 2015 SQ5 and Omega treated me with exceptional courtesy and his knowledge of the car w Omega's the best. Had an incredable experience test driving the 2015 SQ5 and Omega treated me with exceptional courtesy and his knowledge of the car was first rate. One of my concerns was getting my old car back home to Oxnard and he afford to drive it to my house. He helped me setup the nav system and most of the other new fangled electronics (still a learning experience). I highly recommend Omega and Rusnak Audi pasadena. More