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Audi Pasadena

Pasadena, CA

4.9
992 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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2965 E. Colorado Blvd

Pasadena, CA

91107

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Showing 992 reviews

September 16, 2015

Made it Easy Rusnak Audi got me in and out very quickly and did exactly what they said they would do. No complaints. However, while the loaner car was convenient More

by californiakid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
Sep 22, 2015 -

Audi Pasadena responded

californiakid, We read and respond to as many of our reviews as we can. I want to thank you for reasons twofold after reading this. First, thank you for the praise you've afforded Henry and our service department. Also, thank you for bringing what happened during the rest of your experience at our location to our attention. Your feedback is important and has been noted. Thank you, Niko Dieter Karvunidis General Manager

September 13, 2015

Go Johnny Go Johnny Boria was fantastic! My only criticism of the maintenance is that when they gave me my car I drove to work and the engine hood was open. I More

by dr.et
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Torres, Johnny Borja
Sep 14, 2015 -

Audi Pasadena responded

Thank you for the high marks, Dr. ET. Johnny is a valued team member at our store. We’re grateful you took time out of your day to provide him this recognition. With regard to the hood, we can assure you that won’t happen again! Niko Dieter Karvunidis General Manager

September 12, 2015

Service and Detailing My Audi S5 was due for its regular service interval and I wanted to have it detailed. My service adviser was able to discount the detailing and, even More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja, Vincent Stamegna
Sep 16, 2015 -

Audi Pasadena responded

Thank you, Tom! I am glad to hear that your experience with us was such a great one. We hope that you'll come back to see us again! - Niko Dietier Karvunidis, General Manager

September 11, 2015

Henry Perez was great to deal with in the Audi Service Cente Very professional..makes it a pleasure to get your car serviced,McCarthy was done on time, I received a longer vehicle, and any questions I had were a More

by Lattequeen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Henry Perez
Sep 16, 2015 -

Audi Pasadena responded

Thank you for the 5-Star Review! So glad that we were able to make your experience a pleasureable one. Please come back and see us again! - Niko Dietier Karvunidis, General Manager

September 07, 2015

It was good Henry was nice and friendly he told me about the water pump recall, but since Audi never emailed me about the recall I had it fixed before I went to A More

by Tsi11912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
September 05, 2015

Great Experience Great experience all around. Christopher was very accommodating and made getting our new car very easy and hassle-free. I highly recommend this dealer More

by mrwright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sy
Sep 11, 2015 -

Audi Pasadena responded

Thank you for the positive review, and for the great feedback of Christopher! I am happy to hear that you've had positive experiences with us. We're lucky to have earned your business! - Niko Dietier Karvunidis, General Manager

August 31, 2015

Visit Great experience at this dealership. Christian was attentive and made sure all my needs were met. I would definitely recommend him to anyone that is l More

by SonaMin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Bolton
Sep 11, 2015 -

Audi Pasadena responded

Thank you for the wonderful review! I am happy to hear that Christian was so helpful in making your experience so positive. We hope you'll come see us again! - Niko Dietier Karvunidis, General Manager

August 18, 2015

Excellent Service I always call Johnny to make an appointment, and he always makes me feel like I am his only customer. He is a warm, really lovely family man. And, I More

by Theresa D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Aug 27, 2015 -

Audi Pasadena responded

Thank you, Theresa! It's great to hear that your experience with Rusnak is always positive. We hope that you'll come see us and Johnny again in the future! - Niko K., General Manager

August 17, 2015

Q5 service All good with oil service. Staff is wonderful loaners available and all around good service. Will definitely take my vehicle back here. Johnny be good More

by Drenchel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Aug 27, 2015 -

Audi Pasadena responded

Thank you for the kind review! I am happy to hear that your experience was positive! Johnny is a valuable member of the team! - Niko K., General Manager

August 17, 2015

Servcie Started our appointment with a phone call. The receptionist was very helpful, and willing to accommodate. As always, when we got to Johnny the next da More

by danora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Aug 27, 2015 -

Audi Pasadena responded

Thank you for the great 5-Star Review! Johnny is an absolutely outstanding member of our team, and I am so happy to hear that he's able to provide such a good experience. Let us know if we can help with anything else! - Niko K., General Manager

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