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Audi Pasadena
Pasadena, CA
1,009 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,009 reviews
November 30, 2015
Professional group Pleasant experience, but still took longer than I would have hoped. We received a good price on our trade-in and the new car in the end, but took awh Pleasant experience, but still took longer than I would have hoped. We received a good price on our trade-in and the new car in the end, but took awhile to get there. More
by MikeLC
Employees Worked With
Ernnie Chan
November 27, 2015
New lease I recently turned in my lease on an A6 and replaced it with a Q5. The transaction was smoothly, quickly and expertly handled by Danny at Rusnak Audi. I recently turned in my lease on an A6 and replaced it with a Q5. The transaction was smoothly, quickly and expertly handled by Danny at Rusnak Audi. More
by Mike789
Employees Worked With
Danny Ranft
November 26, 2015
Very friendly and helpful Service was about to close but Johnny Borja said there was no problem and he would make sure that my car would be ready in time. Service was about to close but Johnny Borja said there was no problem and he would make sure that my car would be ready in time. More
by nateguy
Employees Worked With
Johnny Borja
November 26, 2015
Q5 2016 As with my previous purchase this lease was handled beautifully. Daniel was extremely attentive to my time issues and my being familiar with the mode As with my previous purchase this lease was handled beautifully. Daniel was extremely attentive to my time issues and my being familiar with the model. More
by xx Simin
Employees Worked With
Daniel Allen
November 24, 2015
Johnny and Vince are the best! Over the past 15 years it has always a pleasure doing business with Johnny. Just met this week and enjoyed working with him as well! Over the past 15 years it has always a pleasure doing business with Johnny. Just met this week and enjoyed working with him as well! More
by renirose
Employees Worked With
Johnny Borja
November 24, 2015
Mr. Johnny Borja is the BEST I began having my cars serviced at Rusnak Pasadena for almost 20 years ago,when living in the San Gabriel Valley. Superior service and attention to I began having my cars serviced at Rusnak Pasadena for almost 20 years ago,when living in the San Gabriel Valley. Superior service and attention to every detail on all of my cars. I live in mid city now,and still drive my Audi to Rusnak. I would not take it anywhere else. Mr Johnny Borja is the epitome of professionalism,service and always a pleasurable experience. Along with the excellent team of Audi technicians working on my car,Mr Borja is the reason I go to Rusnak. More
by TING
Employees Worked With
Johnny Borja
November 18, 2015
Painless! Johnny was awesome as usual as well as everyone I came into contact with. Perfect! Could have not been better from every perspective. Until next time. Johnny was awesome as usual as well as everyone I came into contact with. Perfect! Could have not been better from every perspective. Until next time. More
by uettwiller@me.com
Employees Worked With
Johnny Borja
November 13, 2015
excellent Tez was the most honest salesman i ever met. I have bought over 10 cars and own 4 currently. I am buying my next 2 cars with Tez in the near future. Tez was the most honest salesman i ever met. I have bought over 10 cars and own 4 currently. I am buying my next 2 cars with Tez in the near future. More
by jesse lacayo
Employees Worked With
Tez Chu
November 12, 2015
Fast, efficient, and complete. Rusnak was able to solve my minor issue quickly as I waited, avoiding rental car or shuttle issues. They made time for me and constantly informed me Rusnak was able to solve my minor issue quickly as I waited, avoiding rental car or shuttle issues. They made time for me and constantly informed me of progress. More
by dberkus
Employees Worked With
.
November 12, 2015
Audi service rating 11/11/15 Had a great service experience. Vince was excellent and made sure every question was answered and every concern addressed. My best service experience Had a great service experience. Vince was excellent and made sure every question was answered and every concern addressed. My best service experience yet at his dealership. More
by ThereIsOnlyTheAllroad
Employees Worked With
Vincent Stamegna
