
Audi Pasadena
Pasadena, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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A+ service I had an overall pleasant experience typically what you would expect at a dealership. The only issue is I wish they would cut the wait time to do pape I had an overall pleasant experience typically what you would expect at a dealership. The only issue is I wish they would cut the wait time to do paperwork. Christian was very straightforward and easy to deal with. More
Great sales experience I was looking for a car for our daughter. We have Q7 already and she wanted to get an SUV as well. Her current lease expired end of December. When w I was looking for a car for our daughter. We have Q7 already and she wanted to get an SUV as well. Her current lease expired end of December. When we came to the dealership, we were greeted by the receptionist who introduced us to Danny Ranft. He is a very friendly and professional individual. He gave us a great deal on the Q3 for my daughter which she loves by the way. I am not a fan of the typical car buying experience, but Danny made our transaction as smooth as possible. 5 stars all the way!! More
Still waiting for the fix Nice job, but a couple of problems: there was no one to greet me when I parked the car for service, and it took about ten minutes for someone to be a Nice job, but a couple of problems: there was no one to greet me when I parked the car for service, and it took about ten minutes for someone to be able to help me. It seemed like an understaffing problem. Second, my wife mentioned to two people that there was a broken part on the driver's side visor that needed to be fixed. It wasn't fixed and no one followed up on the problem. It needs to be fixed. More
Johny Borja - Exceptional Johny Borja exemplifies exceptional service and elevates Rusnak/Pasadena Audi above all the rest. He was recommended by friends/family, to which every Johny Borja exemplifies exceptional service and elevates Rusnak/Pasadena Audi above all the rest. He was recommended by friends/family, to which every experience with Johny has exceeded all expectations a customer could reasonably define as normal or expected. More
Service the way it should be! It's my first Audi and I must say, I'm more in love with the service then anything else....Love the car of course, what's not to love.... I went to It's my first Audi and I must say, I'm more in love with the service then anything else....Love the car of course, what's not to love.... I went to the one in BH a few months ago and hated my experience. I drive up to Pasadena simply because the service is what you expect it to be as a client paying premium dollars for a premium car. Love it, that simple! Happy Holiday to you all. More
Excellent follow up and service . Everything was dine timely, with courtesy. Strongly recommend this person for raise. I hope to keep the same relationship and high expectations with . Everything was dine timely, with courtesy. Strongly recommend this person for raise. I hope to keep the same relationship and high expectations with tge dealership in the future. More
Amazing Service I can never write enough good things about Johnny Borja. Rusnak as a whole is probably one of the only dealer groups that understand the individual n I can never write enough good things about Johnny Borja. Rusnak as a whole is probably one of the only dealer groups that understand the individual needs of each brand they carry. Every visit has been a great experience and the experience gets even better when you sit with Johnny Borja. What a delightful and kind human being. He leaves such an impression that no matter where you are, you still go back to him. As far as the service itself and the dealership, outstanding. I have never had any issues or concerns with Rusnak. Your reputation for having the highest standards in the industry is well deserved. Thank you again for your continued dedication to customer service. More
Great service Daniel Allen did a great job finding me the right car and Jamshid Nejad was a pleasure to work with on the finances. Overall great experience and woul Daniel Allen did a great job finding me the right car and Jamshid Nejad was a pleasure to work with on the finances. Overall great experience and would definitely return next time I need a car. More
Very professional and accomodating It was a pleasure working with Vince. He's an extraordinary service provider and a great ambassador for the Audi brand and the Rusnak dealership It was a pleasure working with Vince. He's an extraordinary service provider and a great ambassador for the Audi brand and the Rusnak dealership More
Vince is awesome ! For the past 5 years we have taken all our Audi vehicles to Pasadena Rusnak Audi. Vince is highly knowledgeable of all Audi models, friendly and co For the past 5 years we have taken all our Audi vehicles to Pasadena Rusnak Audi. Vince is highly knowledgeable of all Audi models, friendly and courteous, 'nuff said ! More