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Audi Pasadena

Pasadena, CA

4.9
993 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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2965 E. Colorado Blvd

Pasadena, CA

91107

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Showing 993 reviews

January 09, 2016

Great Service. We just purchased and leased two cars from Rusnak / Pasadena Audi, and feel we made the correct choices. The service was top notch and we felt like we More

by Cayuga1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carter
Jan 14, 2016 -

Audi Pasadena responded

We are so glad you enjoyed your experience with us! We hope you enjoy your two cars. Thank you for the great review, and thank you for choosing us!-Niko Dietier Karvunidis, General Manager

January 08, 2016

My 2nd Audi from this dealer Salesperson George is what makes the world of difference for me to return to Rusnak. I know him personally but he treats all customers to the best pur More

by audifan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Pau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Stamegna, Barby Mates, Jamie Reyes
Jan 14, 2016 -

Audi Pasadena responded

Thank you for your review! George and Vince are excellent team members. Thank you for recognizing them. W- Niko Dietier Karvunidis, General Manager

January 07, 2016

Excellent Service Experience I came in because of an engine warning light. I was able to get an appointment effortlessly and got processed in very quickly. The problem was a gas More

by A4 Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Jan 14, 2016 -

Audi Pasadena responded

We are glad you had the expierence and respect you deserve at our dealership! Thank you for the review!- Niko Dietier Karvunidis, General Manager

January 06, 2016

So/So Great location...not good listeners...Called to change my apt...they agreed...yet the email gave the old time and when I called to change again, they More

by Old guy from Pasadena
Recommend Dealer
Yes
Employees Worked With
Egan Kwan
December 30, 2015

A+ service I had an overall pleasant experience typically what you would expect at a dealership. The only issue is I wish they would cut the wait time to do pape More

by 73swbGT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Bolton
Jan 07, 2016 -

Audi Pasadena responded

Thank you for your review! We are happy you had a great experience with Christian!- Niko Dietier Karvunidis, General Manager

December 28, 2015

Great sales experience I was looking for a car for our daughter. We have Q7 already and she wanted to get an SUV as well. Her current lease expired end of December. When w More

by JBlPAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Ranft
Jan 07, 2016 -

Audi Pasadena responded

Thank you for the awesome review! We are happy that Danny gave you and your daughter a 5-star experience! We are also glad that your daughter loves her new Q3!! - Niko Dietier Karvunidis, General Manager

December 22, 2015

Still waiting for the fix Nice job, but a couple of problems: there was no one to greet me when I parked the car for service, and it took about ten minutes for someone to be a More

by goaudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince, not sure of the last name.
December 22, 2015

Johny Borja - Exceptional Johny Borja exemplifies exceptional service and elevates Rusnak/Pasadena Audi above all the rest. He was recommended by friends/family, to which every More

by jmorrill36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Jan 07, 2016 -

Audi Pasadena responded

Thank you for the exceptional review! Johnny is awesome, and we will be sure to share your review with him! Thank you for choosing us! - Niko Dietier Karvunidis, General Manager

December 20, 2015

Service the way it should be! It's my first Audi and I must say, I'm more in love with the service then anything else....Love the car of course, what's not to love.... I went to More

by Laitre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Dec 22, 2015 -

Audi Pasadena responded

Enjoy your gorgeous Audi! We are happy you have excellent service here! - Niko Dietier Karvunidis, General Manager

December 19, 2015

Excellent follow up and service . Everything was dine timely, with courtesy. Strongly recommend this person for raise. I hope to keep the same relationship and high expectations with More

by Igmta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Dec 22, 2015 -

Audi Pasadena responded

We always want to keep the customer's needs as our first priority! We are happy your experience was quick and painless! - Niko Dietier Karvunidis, General Manager

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