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Audi Pasadena

Pasadena, CA

4.9
993 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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2965 E. Colorado Blvd

Pasadena, CA

91107

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Showing 993 reviews

March 18, 2016

Outstanding service from Arbi and the team Arbi did a fantastic job guiding us through the process on the day and he was extremely courteous and efficient throughout. The same for Len Rosenberg More

by Marc Helwig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barby Mates
Mar 28, 2016 -

Audi Pasadena responded

Marc, thank you for recognizing Arbi and Len! I am pleased to hear that they took excellent care of you during your visit. Thank you for your excellent review, and for choosing Rusnak Pasadena Audi over the years. -Niko Dietier Karvunidis, General Manager

March 18, 2016

Excellent service! This is the first time I have had my car serviced here, and the experience has exceeded my expectations. Henry Perez in particular was professional, c More

by Atef
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Henry Perez
Mar 28, 2016 -

Audi Pasadena responded

I am glad that Henry went above and beyond to provide you with an excellent experience! Thank you for the great review, and for choosing Rusnak Pasadena Audi! -Niko Dietier Karvunidis, General Manager.

March 17, 2016

Great facility, a lot of inventory, friendly sales staff . Process was easy, and went smoothly and quickly. One of the best Audi dealerships I have visited. Alex Sirani and the manager at the time were very More

by Audi9990909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sirani
Mar 28, 2016 -

Audi Pasadena responded

Thank you for the excellent review! I am so pleased to know that you had a great experience with us while purchasing your dream Audi. Thank you for choosing us! We look forward to working with you in the future.-Niko Dietier Karvunidis, General Manager

March 16, 2016

Service My service consultant was professional and courteous, but it took the whole day to service my car even though I made an appointment in advance. At the More

by Pcd18793
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
Mar 28, 2016 -

Audi Pasadena responded

I am happy to know that your service consultant was pleasant, however I am disappointed to learn that the rest of your experience was less than excellent. Thank you for the feedback, and we will work to improve. -Niko Dietier Karvunidis, General Manager

March 14, 2016

Great experience Quick and easy. Loved just getting an Audi loaner and not having to use enterprise. This made it much more convenient and I loved that tester I drove. More

by LeAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eagan
Mar 28, 2016 -

Audi Pasadena responded

LeAnn, thank you for the great review! We are glad that you enjoyed that fun, Audi loaner! -Niko Dietier Karvunidis, General Manager

March 10, 2016

Outstanding Experience I could not be happier with the sales experience with Rusnak. Larry was easy to speak with, fair and very knowledgeable about the product line. We wil More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Gootkin
Mar 17, 2016 -

Audi Pasadena responded

Scott, I am so glad that you had a great experience while purchasing your car! I am happy to hear that Larry took great care of you! Thank you for the review, and for choosing Rusnak Pasadena Audi. -Niko Dietier Karvunidis, General Manager

March 08, 2016

Service and one repair We made an appointment to bring the Q7 in for regular service. At the same time, we wanted the service person to investigate a rattle that had reoccu More

by Pasadena Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egan
Mar 17, 2016 -

Audi Pasadena responded

I am happy to learn that you had a great experience with us! Egan is a great team member, and will enjoy your kind words! Thank you for choosing us, and for the great review! -Niko Dietier Karvunidis, General Manager

March 08, 2016

Great service!! Great Service! Schedule 5K service online. Very easy to use. They will get you in and out quickly. Will come back again for my 15K service. More

by mn30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egan Kwan
Mar 17, 2016 -

Audi Pasadena responded

Thank you for the great review! I am glad to know you had a quick, easy and pain-free experience while visiting for your 5K service! -Niko Dietier Karvunidis, General Manager

March 08, 2016

always treated well always a great experience at Rusnik Pasadena..everyone is friendly, helpful and service is timely. I was given a loaner car and then called when my v More

by jamesibew477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar in sales, Correlia in service, Johnny Borja
Mar 17, 2016 -

Audi Pasadena responded

Thank you for the great review! We are happy to know that everyone you encountered during your visit was friendly and helpful! Thank you for choosing us! Niko Dietier Karvunidis, General Manager

March 08, 2016

Continued great service! It's such an ease to have my car serviced at Rusnak Pasadena Audi. Johnny is great and handled every detail, and my car was ready and washed on time More

by Audi#4
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Mar 17, 2016 -

Audi Pasadena responded

Thank you for driving a little further to work with us! We are glad to know that you were treated exceptionally during your visit! Thank you for the excellent review, for recognizing Johnny, and for choosing us! . -Niko Dietier Karvunidis, General Manager

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