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Audi Pasadena
Pasadena, CA
989 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 989 reviews
September 17, 2017
Warranty recall Excellent experience. Next line they did an amazing job. Call me appropriately. Arrange a rental I had of time. Very satisfied with the overall servi Excellent experience. Next line they did an amazing job. Call me appropriately. Arrange a rental I had of time. Very satisfied with the overall service experience. They inspected my brakes but didn't think it needed any work at the present time. They did the warranty recall on the fuel pipe . This was done in a very professional and satisfying way. More
by 1234554321
Employees Worked With
Jared
September 14, 2017
Treated me well Henry was knowledgeable and communicated clearly the work that needed to be done and the time it would take before my car was ready. He set up a free Henry was knowledgeable and communicated clearly the work that needed to be done and the time it would take before my car was ready. He set up a free courtesy rental vehicle for the day. The whole experience was pleasant and hassle free. I will always speak to Henry at Rusnak first about any issues with my vehicle going forward. More
by Terry G
Employees Worked With
Henry Perez
September 09, 2017
Very Professional From start to finish, everything done at Rusnak is done with expertise. Very helpful and professional. You know you are being taken care here, and wit From start to finish, everything done at Rusnak is done with expertise. Very helpful and professional. You know you are being taken care here, and with great customer service. More
by Miguel
Employees Worked With
Henry Perez
August 29, 2017
Great experience This was a super great experience - professional low key and no pressure! CC was very knowledgeable and courteous. I would definitely recommend Rusnak This was a super great experience - professional low key and no pressure! CC was very knowledgeable and courteous. I would definitely recommend Rusnak to my friends and family More
by Soia
Employees Worked With
CC and Aaron
August 29, 2017
Very Helpful Very helpful and friendly service. Made getting the service an easy process. The car was ready in a timely manner and everything was fully explained Very helpful and friendly service. Made getting the service an easy process. The car was ready in a timely manner and everything was fully explained. More
by Vicky
Employees Worked With
Gilberto Tapia
August 27, 2017
Everyone extremely helpful. I am extremely grateful to Henry Perez for making sure that the car was ready in good time on Friday for me to get to Pasadena, pick up the car, and g I am extremely grateful to Henry Perez for making sure that the car was ready in good time on Friday for me to get to Pasadena, pick up the car, and get back to Claremont before the Friday afternoon traffic became impossibly heavy. Mr. Perez has always been an excellent Service Advisor. More
by AudiCatharine6/23
Employees Worked With
Henry Perez
August 23, 2017
Great buying experience. Execellent customer service. No pressure during negotiations. Carlos was great in making the purchase as smooth as possible. He also demonstrated solid knowledge in the car and e No pressure during negotiations. Carlos was great in making the purchase as smooth as possible. He also demonstrated solid knowledge in the car and explained thoroughly the competitive advantages of Audi's as compared to other car brands. More
by JKWang
Employees Worked With
Carlos Diaz
August 09, 2017
Really great service Rick was very helpful and readily accessible when I needed to speak to him regarding the car. He was able to get me the car I wanted at a great price. Rick was very helpful and readily accessible when I needed to speak to him regarding the car. He was able to get me the car I wanted at a great price. He was very friendly and answered all of my questions. I would recommend Rick to anyone I know looking for a car. More
by Sparkle B
Employees Worked With
Ricardo Torres
August 08, 2017
SUPERB STAFF Top notch dealership. I would highly recommend Rick or Joe if you are in the market for an Audi. They provided excellent customer service and went abo Top notch dealership. I would highly recommend Rick or Joe if you are in the market for an Audi. They provided excellent customer service and went above and beyond explaining everything to me and making a deal that worked for my situation. THANKS AGAIN RICK AND JOE!!! More
by iljasonii
Employees Worked With
Rick Torres
August 06, 2017
Fantastic communication & service I have been a longtime Rusnak customer. I am on my 4th Audi and all have been serviced at the dealership. Henry Perez is fantastic! His attention t I have been a longtime Rusnak customer. I am on my 4th Audi and all have been serviced at the dealership. Henry Perez is fantastic! His attention to detail and communication are unmatched and I just so appreciate his commitment to outstanding service. More
by Matt McIntyre
Employees Worked With
Henry Perez
