Audi Pasadena

Great buying experience. Execellent customer service. No pressure during negotiations. Carlos was great in making the purchase as smooth as possible. He also demonstrated solid knowledge in the car and e No pressure during negotiations. Carlos was great in making the purchase as smooth as possible. He also demonstrated solid knowledge in the car and explained thoroughly the competitive advantages of Audi's as compared to other car brands. More

Really great service Rick was very helpful and readily accessible when I needed to speak to him regarding the car. He was able to get me the car I wanted at a great price. Rick was very helpful and readily accessible when I needed to speak to him regarding the car. He was able to get me the car I wanted at a great price. He was very friendly and answered all of my questions. I would recommend Rick to anyone I know looking for a car. More

SUPERB STAFF Top notch dealership. I would highly recommend Rick or Joe if you are in the market for an Audi. They provided excellent customer service and went abo Top notch dealership. I would highly recommend Rick or Joe if you are in the market for an Audi. They provided excellent customer service and went above and beyond explaining everything to me and making a deal that worked for my situation. THANKS AGAIN RICK AND JOE!!! More

Fantastic communication & service I have been a longtime Rusnak customer. I am on my 4th Audi and all have been serviced at the dealership. Henry Perez is fantastic! His attention t I have been a longtime Rusnak customer. I am on my 4th Audi and all have been serviced at the dealership. Henry Perez is fantastic! His attention to detail and communication are unmatched and I just so appreciate his commitment to outstanding service. More

Trust Your facilities and personal always exceed my high expectations. It always comes down to trust and your organization has never left me disappointed. Your facilities and personal always exceed my high expectations. It always comes down to trust and your organization has never left me disappointed. You have a customer for life. More

Great staff and service I had an amazing experience at Rusnak Audi last weekend. I went in on a suggestion from a friend and walked away with a new car. Alex Sirani was ama I had an amazing experience at Rusnak Audi last weekend. I went in on a suggestion from a friend and walked away with a new car. Alex Sirani was amazing. He answered all my questions and that of my friend who was with me. We looked at different models and test drove different models, until we found something just right for me. I could not be happier with my new A3 and the care Alex gave me. And when it was his turn, Jamshid Nejad patiently helped me through all the paperwork. Thank you! More

Great Service As Always Henry, our service technician, is always a pleasure to work with and the entire team consistently does a great job servicing my Audi and locating and Henry, our service technician, is always a pleasure to work with and the entire team consistently does a great job servicing my Audi and locating and identifying any needed repairs in a timely manner. More

everything fine Sales and service were excellent. I had only 2-services since I leased the car a few months ago. One was for a recall. It was handled in a timely m Sales and service were excellent. I had only 2-services since I leased the car a few months ago. One was for a recall. It was handled in a timely manner and a rental car was give to me at the time by Enterprise. The service at Enterprise was also excellent. The 2nd service was not really a service. I felt I needed additional "training" on the navigation system. I scheduled an appointment and the service guy was patient and really explained the system in depth. He was so good that even I was able to understand. Sorry ... I am technophobic. I wish I could remember the guy's name. More

Excellent The appointment was made in a timely manner. The service was fast and the service writer was friendly and accommodating. I will definitely return for The appointment was made in a timely manner. The service was fast and the service writer was friendly and accommodating. I will definitely return for service again. More

Recalls Very professionally done with the help of Henry Perez. Very pleasant! Everything was well explained and recall repairs were expediently performed. It' Very professionally done with the help of Henry Perez. Very pleasant! Everything was well explained and recall repairs were expediently performed. It's been a very stressless experience. More