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Audi Pasadena
Pasadena, CA
973 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 973 reviews
September 27, 2017
rusnak audi I have been a customer of Rusnak Audi in Pasadena CA for over 3 years and have always received excellent service. Danny R in sales was attentive and I have been a customer of Rusnak Audi in Pasadena CA for over 3 years and have always received excellent service. Danny R in sales was attentive and thorough. He helped me find exactly the car I wanted and made the deal easy to close. More
by jayryandecker
Employees Worked With
Danny R
Helpful September 26, 2017
Great service Needed to come in for first oil change and had a recall item that needed to be fixed. Scheduling required a call as opposed to being able to do this v Needed to come in for first oil change and had a recall item that needed to be fixed. Scheduling required a call as opposed to being able to do this via the website. When I arrived to drop off my car, everything went smoothly. I was called to let me know car was done. Pick Up of car was equally smooth. More
by Pct03
Employees Worked With
Jason Rangsipat
September 26, 2017
Excellent service My consultant was outstanding. He cares about my needs. Car was washed too. I was there for a recall and service. They gave me a nice loaner. My consultant was outstanding. He cares about my needs. Car was washed too. I was there for a recall and service. They gave me a nice loaner. More
by Sukita
Employees Worked With
Johnny Borja , Johnny Borja, Henry Perez
September 23, 2017
Fantastic Service! I went in for a recall and I can't "recall" a nicer experience with a dealership. Johnny in particular went above and beyond. I was extremely happy th I went in for a recall and I can't "recall" a nicer experience with a dealership. Johnny in particular went above and beyond. I was extremely happy that I had a loaner so I could continue with my work. My car was finished on time and delivered to me with a smile. Thank you!!! More
by Denise LaVey Dashew
Employees Worked With
Johnny Borja
September 17, 2017
Warranty recall Excellent experience. Next line they did an amazing job. Call me appropriately. Arrange a rental I had of time. Very satisfied with the overall servi Excellent experience. Next line they did an amazing job. Call me appropriately. Arrange a rental I had of time. Very satisfied with the overall service experience. They inspected my brakes but didn't think it needed any work at the present time. They did the warranty recall on the fuel pipe . This was done in a very professional and satisfying way. More
by 1234554321
Employees Worked With
Jared
September 14, 2017
Treated me well Henry was knowledgeable and communicated clearly the work that needed to be done and the time it would take before my car was ready. He set up a free Henry was knowledgeable and communicated clearly the work that needed to be done and the time it would take before my car was ready. He set up a free courtesy rental vehicle for the day. The whole experience was pleasant and hassle free. I will always speak to Henry at Rusnak first about any issues with my vehicle going forward. More
by Terry G
Employees Worked With
Henry Perez
September 09, 2017
Very Professional From start to finish, everything done at Rusnak is done with expertise. Very helpful and professional. You know you are being taken care here, and wit From start to finish, everything done at Rusnak is done with expertise. Very helpful and professional. You know you are being taken care here, and with great customer service. More
by Miguel
Employees Worked With
Henry Perez
August 29, 2017
Great experience This was a super great experience - professional low key and no pressure! CC was very knowledgeable and courteous. I would definitely recommend Rusnak This was a super great experience - professional low key and no pressure! CC was very knowledgeable and courteous. I would definitely recommend Rusnak to my friends and family More
by Soia
Employees Worked With
CC and Aaron
August 29, 2017
Very Helpful Very helpful and friendly service. Made getting the service an easy process. The car was ready in a timely manner and everything was fully explained Very helpful and friendly service. Made getting the service an easy process. The car was ready in a timely manner and everything was fully explained. More
by Vicky
Employees Worked With
Gilberto Tapia
August 27, 2017
Everyone extremely helpful. I am extremely grateful to Henry Perez for making sure that the car was ready in good time on Friday for me to get to Pasadena, pick up the car, and g I am extremely grateful to Henry Perez for making sure that the car was ready in good time on Friday for me to get to Pasadena, pick up the car, and get back to Claremont before the Friday afternoon traffic became impossibly heavy. Mr. Perez has always been an excellent Service Advisor. More
by AudiCatharine6/23
Employees Worked With
Henry Perez
