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Audi Pasadena

Pasadena, CA

4.9
992 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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2965 E. Colorado Blvd

Pasadena, CA

91107

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Showing 992 reviews

June 23, 2018

2nd Vehicle Here Good working relationship with Danny, second time I worked with him. He listened to my requirements and found a vehicle that worked for me. Low pressu More

by Cdi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Ranft
Jul 09, 2018 -

Audi Pasadena responded

Danny is great! I'll be sure to pass your message along. -Ken C., General Manager

June 23, 2018

Excellent service The service department provided prompt, efficient and satisfactory service. The problems were quickly taken care of, the car was washed and delivered More

by Love my Audi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna
Jul 09, 2018 -

Audi Pasadena responded

Glad we could meet all your expectations! -Ken C., General Manager

June 17, 2018

Very responsive. I managed to negotiate all parts of my purchase through email, getting responses within just minutes. When I showed up in Pasadena, the car was waiti More

by RHG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Gootkin
Jun 22, 2018 -

Audi Pasadena responded

We are so happy that you had a positive experience with our dealership! Thanks for the kind words and for trusting us to get you the vehicle you were looking for. We look forward to working with you again in the future! Enjoy your new vehicle!-Ken C., General Manager

June 11, 2018

Great experiance I had a great experience with the sales person via email to completion of the transaction. The attitude, personality and knowledge of the sales person More

by Audi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2018 -

Audi Pasadena responded

We are glad to hear that your experience with us was a great one. Thank you for choosing Rusnak/Pasadena Audi!-Ken C., General Manager

June 09, 2018

Great service Excellent service and quick !i recommend Audi rusnack to friends and family !on time and accuraThe service ,friendly and helpful staff members and pro More

by Azad
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna
June 06, 2018

Professional and Great Service I enjoyed my visit and experience with this dealership. Joe Louis and Alice Hao were very nice and very professional. the price of my vehicle i believ More

by Top33best
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Louie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alice Hao
Jun 15, 2018 -

Audi Pasadena responded

We are so happy that you had a great experience working with us! Thank you for the kind words, we look forward to seeing you again soon! Don't hesitate to let us know how else we can assist you-Ken C., General Manager

June 05, 2018

Very satisfied Service rep was excellent. He had knowledge and experience. Delivered the car before the promised time. Unhappy with the maintenance plans that Audi More

by Audi A3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian De Los Reyes
Jun 15, 2018 -

Audi Pasadena responded

Thanks so much for your positive review!! So happy to hear about your awesome experience at our dealership. -Ken C., General Manager

June 05, 2018

Extraordinary service From A to Z, Vincent's team has been handling our 20K maintenance service with the utmost professionalism & courtesy: warm welcome, clear explanation, More

by RobertBask
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stamegna
Jun 15, 2018 -

Audi Pasadena responded

Thanks for this kind feedback! We are so happy that you had a positive service experience with our team and we got you up and running again. Please let us know how else we can assist if you run into any more issues. -Ken C., General Manager

June 05, 2018

great service gave me a decent price and was friendly from start to end. 5 stars for everything, just wished I could have gotten a better deal. More

by cheneddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
allen sepanyan
Jun 15, 2018 -

Audi Pasadena responded

We appreciate your kind words! We're so thrilled that you had a great shopping experience with us and look forward to working with you again soon!-Ken C., General Manager

June 05, 2018

Professional service hassle free no haggling in and out and I liked my experience with the dealership very professional José Soto was very professional at the way he presented the vehicle to us took us out on a More

by Car lover for life.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Soto
Jun 15, 2018 -

Audi Pasadena responded

Thanks so much for taking some time to leave a review! So glad to hear you had an awesome experience with our sales team, as we expect nothing less. Please enjoy your new car, and let us know if you need anything-Ken C., General Manager

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