Audi Pasadena

Great service dept Fast and friendly service. Easy to make appointments. Checked tires and brakes beside fixing the recall. Johnny Borja the service rep was wonderful. F Fast and friendly service. Easy to make appointments. Checked tires and brakes beside fixing the recall. Johnny Borja the service rep was wonderful. Free car wash could of been better but it’s free. Quiet and easy location. I would highly recommend the dealership. More

I met the A6 of my dreams. Lol Amazing team. Great experience, George Pau is the man! Britney in finance is bad a$$.. It was a great experience. I will definitely be doing future Amazing team. Great experience, George Pau is the man! Britney in finance is bad a$$.. It was a great experience. I will definitely be doing future business with them again. Thank you!!! More

My Dealership! Best service in town....second to none!! Christian Pompa was friendly, knowledgeable, helpful and his service was impecable...took charge of the probl Best service in town....second to none!! Christian Pompa was friendly, knowledgeable, helpful and his service was impecable...took charge of the problem and my situation and send me home in an Uber in less than 10 minutes.! Pretty impressive!! More

Service! My service rep Henry Perez is the best ever! He is helpful, nice and efficient. Too bad they make him conduct the payment part now. Takes a lot of his My service rep Henry Perez is the best ever! He is helpful, nice and efficient. Too bad they make him conduct the payment part now. Takes a lot of his time to help other customers. Henry informs me what needs to be done and what is going to be done. I wouldn't go anywhere else. More

service Friendly and they done an excellent job the service is about 4 hrs but we didn't stay they offer us uber and we didn't wait so long they offer al Friendly and they done an excellent job the service is about 4 hrs but we didn't stay they offer us uber and we didn't wait so long they offer also some bread and coffee which is also good for the costumer over all my experience is excellent More

Service department Henry Perez the service manager always makes my service experience exceptional. Informs me of what needs to be done and delivers on time. Thank You Henry Perez the service manager always makes my service experience exceptional. Informs me of what needs to be done and delivers on time. Thank You Henry More

First service Took my car in for my first oil change and service and the whole process was quick and easy. Called to set appointment and dropped off my car. My se Took my car in for my first oil change and service and the whole process was quick and easy. Called to set appointment and dropped off my car. My service technician was great; he listened to my concerns and asked if I had other issues or problems with the car and explained everything to me and provided me a estimate time frame and also informed me of recalls that were coming up requiring my attention. More

Recall and extra details. Very professional relation. Dedication in finding extra details to be fixed in the car with an appointment for recall only. Great service and respect Very professional relation. Dedication in finding extra details to be fixed in the car with an appointment for recall only. Great service and respect to customers. More

Great Experience I had a terrific experience. I leased a car this time around and appreciate the generous amount of time my salesperson spent with me as I went through I had a terrific experience. I leased a car this time around and appreciate the generous amount of time my salesperson spent with me as I went through this process. Great customer service, everyone was really professional and friendly, so I would highly recommend Rusnak/Pasadena Audi. More

Great fast service! Larry is the best! I was late to scheduled time and arrived at dealer 6:30 in the evening but Larry was super nice and kind, already helping pulling t Larry is the best! I was late to scheduled time and arrived at dealer 6:30 in the evening but Larry was super nice and kind, already helping pulling the vehicle I am looking for up front and inform finance manager and appraisal manager stay late to accommodate my schedule. I checked the vehicle, finished price discussion, completed all the paper work, and worked out of dealer with new car by 9:30 pm. Very efficient and easy to work with. Thanks again to Rusnak and highly recommend Larry for anyone who’s looking for an Audi. More