Audi Palo Alto

The service was great and was happy to get my minor issues resolved. I especially appreciated the use of a loaner car when I expressed that my schedule was a bit hectic that day. Thanks much. issues resolved. I especially appreciated the use of a loaner car when I expressed that my schedule was a bit hectic that day. Thanks much. More

This place has changed! In a very very right direction. Last time I was there, it was terrible, so bad that I went on Google map and left a bad review. I’m so happy that the management took that feedback a Last time I was there, it was terrible, so bad that I went on Google map and left a bad review. I’m so happy that the management took that feedback and made a difference. The team, Alfred, John and other folks are very friendly and professional. I left the car in the morning was welcomed and. Informed about the process. Middle of the service I received a video of my inspection! This is amazing. I’m updating my google map review to reflect all of this! More

The service was excellent and the employees were very polite. I am satisfied with my experience here at Audi Palo Alto and I would return again. polite. I am satisfied with my experience here at Audi Palo Alto and I would return again. More

Great job! I appreciated the car during my service. My repair was completed quickly and the car was returned very clean. Kevin wS great at keeping me informed. repair was completed quickly and the car was returned very clean. Kevin wS great at keeping me informed. More

Marc is awesome He was patient, worked with us through many options, spent as long as needed to make us feel better about our decision, and was never sales-y about th He was patient, worked with us through many options, spent as long as needed to make us feel better about our decision, and was never sales-y about the whole thing. More

This was a nice experience, the garage was on time and the customer service was quite good! My only complaint would be with the online booking program. It does not seem to accurately represent the times t the customer service was quite good! My only complaint would be with the online booking program. It does not seem to accurately represent the times that are actually available. More

Extremely professional. Am very satisfied with service received. Required work was well explained in advance and car was delivered as expected. Waiting lounge is well kept and maintained. received. Required work was well explained in advance and car was delivered as expected. Waiting lounge is well kept and maintained. More

Excellent timely service and really nice people!! I had a 20,000 mile service and really appreciated how I was treated and the follow up. Very pleased. 20,000 mile service and really appreciated how I was treated and the follow up. Very pleased. More

A great experience with Quan. He is so nice to serve the PODS recall and arrange all things. I asked about some questions about some fixes. He patiently gave me answers, such as which are warranted and whic PODS recall and arrange all things. I asked about some questions about some fixes. He patiently gave me answers, such as which are warranted and which are not. More

Excellent service all around. Very friendly and easy to talk to. All the staff were knowledgeable and not pushiing to make a sale. Will definitely come again talk to. All the staff were knowledgeable and not pushiing to make a sale. Will definitely come again More